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Customer Support Representative Jobs

Customer Technical Support Representative
By LaunchPointPEO At Alameda, CA, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Technical Support Representative
By LaunchPointPEO At Washington, DC, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Support Representative - Remote (Ut Only)
By Gabb, Inc. At , Lehi, Ut $16 an hour
Continually learn about our products and services to enhance your knowledge to better support our customers
1+ years of experience in a customer support role, preferably for a technology product or service
Exceptional communication skills and the ability to react quickly when speaking with customers
Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately
Experience with technological software and CRMs preferred
Workplace flexibility: Choose if you want to work between our Lehi Office, or from home after graduating from training
Customer Support Representative I (11 Am - 7 Pm)
By Management Science Associates At , Remote $15 - $18 an hour
Organizational, problem solving, and time management skills
Accurately log incoming calls and archive faxes, emails, and other documentation relating to communications with customers using the Contact Management System.
Associate’s degree in Business Administration, Communications or related field, or equivalent experience. Languages are highly desired, in particular, French and Spanish
Knowledge of Windows operating system and basic knowledge of MS Office applications
Good communication skills, both written and oral to be able to resolve issues in a prompt and helpful manner
Perform data file edits to correct errors within established guidelines
Customer Support Representative Jobs
By Thales At Orlando, FL, United States
Responsible for the WIP management of each assigned customer. First point of customer contact.
Works the Account Management Team (AMT) members to drive understanding and tracking of customer products and fleets.
Certification/Associates Degree required or (equivalent work experience).
Utilizes web based tools as needed to manage customer accounts. Ex. AeroExchange, ILS, etc.
Additional duties as assigned by team leader / Customer Support Manager.
Minimum of 4 years of direct Customer Service related experience, preferably within Aerospace, Electronics and or sales background helpful.
Customer Support Representative Jobs
By NoGigiddy At , Houston, Tx $15 - $20 an hour
Demonstrated experience in a customer service role, confirming your skills and capabilities in the field.
Robust problem-solving abilities and conflict resolution skills, showing that you can handle challenging situations and find effective solutions.
Outstanding communication and interpersonal skills, facilitating effective customer interaction.
Handle customer inquiries through multiple channels, including phone, email, and chat, demonstrating your versatility and adaptability.
Provide clear, useful information about our products and services to ensure customers can fully capitalize on their relationship with us.
Resolve customer complaints with a level-headed, effective approach, showcasing your professionalism under pressure.
Customer Support Representative Jobs
By Wisper Internet At Mascoutah, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By M.Coast Enterprise At Gardena, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Customer Support Representative Jobs
By FloSports At , Austin, 78702, Tx
Excellent computer skills; knowledge of G-Suite, Microsoft Office
Contribute to the team and customer knowledge base
Experience in Salesforce or CRM databases
1-2 years’ experience in customer service
Knowledge of digital streaming services and devices such as Apple TV, iTunes, Roku, and/or FireTV
Ability to work from home with access to a high speed internet router
Customer Support Representative Jobs
By The Fruit Company At Oregon, United States
Respond to requests in a timely and professional manager
Experience with customer support – a must
Strong communication and problem-solving skills
Support customer's inquiries through phone calls
Actively solve issues to ensure the appropriate customer outcome
Follow instructions and suggestions to improve customer service
Overnight Customer Support Representative
By Procore Technologies At United States
Diligent, consistent attention to detail and management of administrative aspects of the job
Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems
Proactively seek guidance and direction from manager and co-workers when appropriate
6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED
A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully
Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player
Lead Customer Support And Sales Representative
By Limitless Horizon At Bridgeport, CT, United States
Communicate effectively with customers, fellow employees, and management.
Be knowledgeable and familiar with the surrounding businesses to track competitors' tactics.
Previous customer service/ cashier experience in a retail environment
Grow our clients' accounts monthly with continuous improvement and increases.
Responsible for customer service, price setting, promoting listings, and identifying products.
Maintain and build positive relationships with vendors, suppliers, and customers
Customer Support Representative Ii
By County of Riverside At Riverside, CA, United States
Using a County vehicle, deliver and pick-up documents, materials, records, and supplies in an assigned route for a group of customers.
Assist customers by providing relevant information; update work logs; research various systems and troubleshoot problems; initiate routine correspondence.
Verify and process incidents for equipment requests; responsible for shipping and receiving, barcoding, and safeguarding capital and non-capital assets for DPSS.
It - Customer Technical Support Representative
By InfiCare Staffing At United States

Request ID: 36470-1 Duration: 1+ yr. Location work will be performed: Remote Job Title: IT - Customer Technical Support Representative Public Trust/ Eligibility Required. Job Description ...

Customer Service Support Representative, Dentaquest
By DentaQuest At United States
Dental terminology knowledge and group health insurance experience a plus.
Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Provides direction on the usage and benefits of self-service tools.
2 years of experience in a high volume customer service environment.
Proven professional verbal and written communication skills.
Ability to efficiently operate a computer and knowledge of Microsoft Office applications.
Senior Customer Support Representative
By ResMed At United States
Stay abreast of current technology in products, design changes, and new products offered. Share knowledge with other team members.
Minimum of 3 years experience using Salesforce, or similar, to manage and escalate support cases.
Experience working in a remote workforce.
Stay abreast of software releases and new features. Share knowledge with other team members.
Minimum of 3 years experience in application support, SaaS customer support, or call center environment, providing software support to external customers.
Extensive knowledge of customer support best practices.
Customer Support Representative (Csr)
By Aspire Team At Oceanside, CA, United States
Assist Marketing Director in decision-making, appointing project responsibilities, and regulating deadlines
Solid written, verbal and interpersonal communication skills
Customer service experience in person
Conduct target market research in the field
Direct contact with consumers to absorb perceptions of our sports background marketing
Oversee future clientele acquisition and strategically approach clients with proposals on marketing tactics
Customer Support Representative I
By AltaMed Health Services At Montebello, CA, United States
Recognize and alert management of inappropriate trends during customer calls. Provide process improvement recommendations.
Provide superior customer service to all incoming callers to ensure an exceptional customer experience.
Conduct provider education related to claims.
Use DOFR, benefit schedules, and other resources to identify issues with claims payments.
Minimum of 2 years of ACD call center experience
Provide assistance with inquiries such as eligibility, authorizations status, claims status PCP changes, appeals and grievance intake, and various other inquiries.
Customer Support Representative Jobs
By ServiceNow At Philadelphia, PA, United States
Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired.
Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected.
Providing initial triage technical support; answering support queries via phone or e-mail in a timely efficient manner.
You will be escalating to internal or external support resources and Subject Matter Experts when necessary.
You will be supporting users in the use of the ServiceNow platform by providing necessary advice and/or training.
You will perform initial triage of customer cases with documented solutions and/or workarounds.
Customer Service Representative (It Support)
By GLOVIS America, Inc. At West Point, GA, United States
Communicate effectively with management regarding the IT/Customer Service process and communicate effectively with external customers as needed.
Knowledge of MS Office applications to include Excel experience.
Benefits may vary by location. All benefits pursuant to Company policy
Knowledge of customer service and support regulations and compliance standards.
Excellent written and oral communication skills.
1-2 years experience in Customer Service/IT Support required; 2-5 years experience preferred

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond