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Customer Success Advocate Jobs

Customer Success Advocate, Cash App Lending
By Cash App At Salt Lake City, UT, United States
Excellent organizational and time-management skills
It's important to note that this role sits within Salt Lake City / Holladay, UT. This is not a remote position
1+ years of professional experience with either a financial institution or payment provider preferred
Experience in direct customer or client-facing roles
A desire to help people and improve the customer experience
Paid Life insurance, AD&D. and disability benefits
Customer Advocate Jobs
By Granicus At United States
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Customer Success Advocate Jobs
By n2y LLC At Huron, OH, United States
2-4 years of education experience and/or advanced customer service experience.
Impeccable written and verbal communication skills with exceptional critical thinking skills.
Strong presentation skills and familiarity presenting to individuals and clients of all sizes.
Great problem-solving skills and taking a consultative approach to finding the best solution.
Own service relationship with assigned clients, which includes increasing adoption, ensuring retention and satisfaction.
Partner with assigned sales rep to create a seamless handoff and drive customer lifecycle and renewal.
Customer Success Advocate, Cash App Lending
By Cash App At United States
Excellent organizational and time-management skills
1+ years of professional experience with either a financial institution or payment provider preferred
Experience in direct customer or client-facing roles
A desire to help people and improve the customer experience
Paid Life insurance, AD&D. and disability benefits
Check out our locations, benefits, and more at cash.app/careers!
Customer Experience Advocate Jobs
By Healthcare Highways At Dallas-Fort Worth Metroplex, United States
To fulfill this role, the Customer Experience Advocate will have experience in medical benefits, medical claims and employee eligibility
Two or more years of Healthcare experience in a health plan, provider network, insurance or employee benefit environment
Answer questions and handle problem resolution on benefit, provider or claim issues
Two or more years telephone customer service experience in a related field
Two or more years of medical billing experience (Preferred)
Strong PC skills - Word and Excel required
Customer Advocate Jobs
By Community Choice Financial, Inc. At San Pablo, CA, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Success Advocate Ii - Works From Home
By Lumen Technologies At United States

About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 ...

Customer Advocate Jobs
By Community Choice Financial, Inc. At Glendale, AZ, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Crossville, TN, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate - Hr
By Paycor At , Remote $16.05 - $25.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Success Advocate, Cpl Product
By CVS Health At , , Nj $90,000 - $180,000 a year
Experience with building queries in Relational Database Management System using JSON/R/Python languages and/or Campaign Relationship Management (CRM) tools are a plus.
Advanced experience understanding and training GUI and non-GUI interfaces for data and capabilities.
Manage the customer success training curriculum plan (documentation, videos, classroom). Create, teach, and record live classes to user communities
Collaborate with team members to support the platform user community’s knowledge and usage of the tools
Manage ticket and email prioritization and queue, based on efforts and resource capacity
3 years in developing user guides or equivalent experience
Customer Advocate Jobs
By Community Choice Financial, Inc. At Knoxville, TN, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Success Advocate - Usa
By ev.energy At New York, NY, United States
Prior experience in a customer-facing role
The ability to manage your workload proactively and consistently hit deadlines
Excellent communication skills, communicating well to all audiences and fine-tuning their tone of voice, vocabulary and medium to suit the occasion;
Fully-loaded benefits, including medical, dental, vision and life insurance and a 401(k)
Everything you need to work remotely, investing in your home working setup or paying for access to a co-working space
Keeping our database of energy rates and prices up to date to make sign-up as simple as possible for our drivers;
Customer Advocate - Payroll
By Paycor At , Remote $16.05 - $24.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Advocate Assistant Jobs
By ImageFIRST At Gardena, CA, United States
Assist Customer Advocate by helping to manage route to maximize efficiency, productivity and revenue.
Help manage Customers on site inventories with an eye for quality  
Product Knowledge: product codes, colors, sizing, packaging, etc.
Must have good communication skills
Help maintain Customer appearance: organization of inventory, hardware, plastics, etc.
Load and unload truck following BPP and Safety guidelines
Customer Advocate Jobs
By Community Choice Financial, Inc. At Lees Summit, MO, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Antioch, CA, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Support Advocate Jobs
By Southeastern Freight Lines At Lexington, SC, United States

Overview As a Customer Support Advocate, you will be responsible for handling hundreds of incoming customer service inquiries, incoming live chats from external customers, and incoming customer ...

Premier Customer Success Advocate
By Sangoma At United States
This FTE role is a remote position supporting some of Sangoma's largest and technically most complex customers.
Sangoma's Premier Customer Success team is growing!
We look forward to hearing from you.
Customer Success Onboarding Advocate
By Motorola Solutions At , , Tx

5+ years of experience in one or more of the following:

Are you passionate about helping customers succeed? We are looking for an experienced Customer Success Advocate to join our team and help our customers reach their goals. If you have a knack for problem-solving and a passion for customer service, then this is the job for you!

Overview A Customer Success Advocate is a customer-facing role that is responsible for providing a high level of customer service and support to customers. This role is often the first point of contact for customers and is responsible for ensuring that customers are satisfied with their experience. The Customer Success Advocate is responsible for providing technical assistance, troubleshooting customer issues, and helping customers make the most of their products and services. Detailed Job Description The Customer Success Advocate is responsible for providing a high level of customer service and support to customers. This includes responding to customer inquiries, troubleshooting customer issues, and providing technical assistance. The Customer Success Advocate is also responsible for helping customers make the most of their products and services, providing product demonstrations, and helping customers understand how to use the product. The Customer Success Advocate is also responsible for providing feedback to the company on customer experiences and helping to identify areas of improvement. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of products and services
• Ability to provide product demonstrations
• Ability to provide feedback to the company on customer experiences
• Ability to identify areas of improvement
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) software
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) software
• Knowledge of product features and benefits
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer-facing role
• Previous experience with customer service software
• Previous experience with customer relationship management (CRM) software
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Troubleshoot customer issues
• Provide technical assistance
• Provide product demonstrations
• Help customers make the most of their products and services
• Provide feedback to the company on customer experiences
• Identify areas of improvement
• Follow up with customers to ensure satisfaction