Register
Recruit Create CV

Customer Service Assistant Manager Jobs

Assistant Service Manager Jobs
By Sarasota Toyota At , Sarasota, 34231 $4,000 - $10,000 a month
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
Customer Service Manager Jobs
By Greif At , Delaware
Typically possesses a Bachelor's degree and 5-6 years of experience.
Good supervision, problem-solving and planning skills.
Supervises a team of Customer Service Representatives and the daily operations of the area.
Communicates pricing, product information, shipping dates and other appropriate order information to customer to ensure customer satisfaction.
Collects information and creates reports as required.
Addresses escalated and more complex level issues with customers.
Customer Service Manager Jobs
By Mount Vernon Police Department At Los Angeles, CA, United States

As a Customer Service Manager you will lead the delivery functions of our Client Services Group which includes leading team to achieve optimal application processing, exceptional customer service ...

Customer Service Manager Jobs
By BrightKey At Annapolis Junction, MD, United States
Working knowledge of Windows-based software applications, accurate data entry skills,
Reports recommendations that will improve profitability, such as staffing or efficiencies to the appropriate Operations Manager.
Regularly report the status and details of client accounts to the Operations Manager of the team.
Professional telephone manner, including effective verbal and written communication skills.
Creates a positive team atmosphere and upholds BrightKey values.
Directs team activities to meet service level agreements for a profitable and efficient operation.
Customer Service Assistant Jobs
By Market Frame Worldwide At Miami, FL, United States
Strong communication skills, both verbal and written.
Problem-solving abilities and a positive attitude.
Previous customer service experience is a plus.
Comprehensive training program to enhance your customer service skills.
Interact with clients in person, over the phone, and through email.
Address client inquiries, concerns, and issues with a professional and friendly approach.
Customer Service Manager Jobs
By Johnson Brothers Liquor Co At , Saint Paul, 55116
2+ years of relevant experience and/or a 2 year college degree
Excellent communication skills both internally and externally and at all levels
Effective and creative problem-solving skills when encountering new and unique challenges
Excellent skills with the entire MS Office Suite
Overseeing and assessing customer service team activities and providing them with regular performance-related feedback.
Supervise and monitor the daily activities of customer service operations
Customer Service Assistant Jobs
By Metal Sales Manufacturing Corporation At , Woodland $17 - $20 an hour
One year experience in a data entry or administrative support role in a customer-centric office setting
Assist with special projects that require large amounts of data entry
Provide clerical support to the Customer Service Manager as needed
Phenomenal data entry accuracy and diligence
Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, Teams) and other applications
Experience working in the construction or manufacturing industry, ideally with residential roofing and/or siding preferred
Customer Service Assistant Jobs
By Up Good Promotions At Columbia, MD, United States
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top tier communication skills with an outgoing and friendly personality
After training, the Customer Service Assistant's responsibilities will include:
Skills we are looking for in our Customer Service Assistant:
Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profits
Customer Service Manager Jobs
By AppleOne Employment Services At Dallas County, TX, United States

A growing company in Dallas, Texas and Fort Lauderdale, Florida is looking for a direct hire Customer Service Manager to join there family focused team. They have a stellar benefits package along with ...

Customer Service Assistant 2 Jobs
By State of Ohio Jobs At , Columbus, 43223 $20.92 an hour
Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Or equivalent of Minimum Qualifications for Employment noted above.
This position may be filled by a layoff or certification eligibility list.
A comparative analysis and/or drug-test may be a requirement of the hiring process.
Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Customer Service Manager Jobs
By Eaton At , Fayetteville $101,250 - $148,500 a year
5 years combined experience in a customer service/sales/project management capacity for a manufacturing or similar engineered-to-order (ETO) facility.
Directly manage key customer / project orders to ensure a high-level of performance and drive customer satisfaction.
Manage and attend daily production meetings to drive effective internal communications and cross-functional collaboration.
Direct and oversee customer visits to drive positive customer experiences and ensure customer expectations are clearly understood by all impacted functions.
Customer Service or Sales Support Experience with a technical product.
Strong computer and analytical skills.
Customer Service Manager Jobs
By PROAMPAC At , White House, 37188
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Manager - Customer Service
By Nippon Express USA At , Aurora
Close liaison with customers and management oversight of all customer requirements
Strong management, supervisory and organizational skills
Minimum Requirements, Education, and Experience:
General management/supervision of staff and department function
Perform management of equipment and working condition in the dept.
Perform the personnel management in the department
Customer Service Manager Jobs
By Department of Transportation At , Portland $5,079 - $7,861 a month
Complete reports and maintain accurate records related to the management and operation of assigned field offices.
You will become part of the state's management team.
Experience interpreting and explaining state laws, rules, policies and procedures to others.
Demonstrated experience coaching and developing employees.
Strong communication skills, both verbal and written.
Please address your cover letter to Rhonda Kaneshige, Mt. Hood Region Manager.
Customer Service Assistant Jobs
By City of Rocky Mount At , Rocky Mount, 27804 $19.79 - $29.68 an hour
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
Data entry related to False Alarm via shared document.
Types correspondence and reports where knowledge of format and presentation is necessary.
Manage utility records to reflect the Housing code program developed to stop customers from moving into substandard housing.
Minimum 2 years cash handling and customer service experience
Knowledge of modern office practices and procedures.
Assistant Service Manager/Service Writer
By Westboro Toyota At , Westborough, 01581

We are accepting applications for Assistant Service Manager/Service Writer. This position serves as the liaison between Westboro Toyota’s customers and our auto technicians. As the first line of ...

Customer Service Manager Jobs
By Psudo At Hermosa Beach, CA, United States

Apparel wholesale expert, great customer service for Ecommerce customers.

Assistant Manager - Customer Service Center
By Tuff Shed, Inc. At Lancaster, TX, United States
Performs all other duties, tasks and responsibilities as assigned by the Tuff Shed management
Has a working knowledge of all buildings and products sold by Tuff Shed
Reports phone or computer issues to CSC Manager and or IT immediately and follows contingency plan when required
Provides input to the CSC Manager regarding improvements for office procedures, policies, incentives, and contests
In partnership with the CSC Manager, conducts team meetings in person and virtual
High school diploma or requisite experience required
Assistant Service Manager Jobs
By Mercedes Benz of San Diego At , San Diego, 92111, Ca $80,000 - $100,000 a year
Proven management leadership, with at least two years of automotive retail service management.
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
Customer Service Manager Jobs
By Atlantic Waste Services At Pooler, GA, United States

The Customer Service Manager works in partnership with the Customer Service Representative and Operations team to provide excellence in service experience by providing consistent and effective ...

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Assistant Manager to join our team and help us provide the best customer service experience possible. You will be responsible for leading and motivating our customer service team, ensuring customer satisfaction, and developing and implementing customer service strategies. If you are an enthusiastic and driven individual with excellent communication and problem-solving skills, then this could be the perfect opportunity for you!

Overview The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. The Customer Service Assistant Manager is also responsible for training and developing customer service staff, monitoring customer service performance, and ensuring customer service policies and procedures are followed. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to manage and motivate a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Experience in training and developing customer service staff
• Experience in monitoring customer service performance
• Experience in resolving customer complaints
Job Responsibilities
• Manage and motivate the customer service team
• Train and develop customer service staff
• Monitor customer service performance
• Ensure customer service policies and procedures are followed
• Provide support to customers
• Resolve customer complaints
• Provide feedback to the customer service team
• Prepare customer service reports and metrics