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Customer Retention Specialist Jobs

Remote Customer Retention Representative
By PREMIER Bankcard LLC At , Dakota Dunes, 57049, Sd $15.00 - $17.50 an hour
Reports unusual account/application activity to management
Bilingual skills will be compensated in the form of a 10% differential.
Full medical benefits when working 20+ hours per week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every Other Saturday 8:00 AM to 4:30 PM.
Option 2: Monday – Friday morning/evening split shift and Every Other Saturday 8:00 AM to 4:30 PM.
Customer Retention Manager Jobs
By First Student At , Cincinnati, 45202, Oh $90,000 - $100,000 a year
3 years of customer success and/or customer account management experience
Experience using customer relationship management software, Salesforce strongly preferred
Project management experience strongly preferred
Knowledge of business and management principles.
Develop and support region with customer engagement and account management tools.
Bachelor’s degree or similar college-level education, or 3-5 years of related experience and/or training
Customer Retention Specialist Jobs
By Top Turf Inc At , Charlotte, 28269, Nc $13 an hour
Time management skills, including punctuality for being on time attendance
Good Verbal and written skills
Experience in customer support or issue resolution
Educating customers on the value of our services
Providing internal feedback on how to improve customer retention
Ability to maintain and personify our core values – positive attitude, customer first, professionalism, dedicated, and have desire to succeed
Remote - Insurance Retention Specialist
By Auto Club Group At , Remote $17.76 - $31.56 an hour
Demonstrate advanced insurance and product knowledge with a high level of technical skills
Demonstrate effective use of time management
Achieve insurance and membership save goals and other performance expectations as defined by management
Demonstrate excellent customer service skills in a fast-paced, customer-focused call center environment
Demonstrate strong skills in the use of PC applications such as Microsoft Office
College-level coursework, certification, or equivalent (i.e., continuous learning)

Are you looking for a job that allows you to make a real difference in customer satisfaction? We are looking for a Customer Retention Specialist to join our team and help us keep our customers happy and loyal. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Retention Specialist is responsible for maintaining customer relationships and ensuring customer satisfaction. They are responsible for identifying customer needs and providing solutions to retain customers. They must be able to analyze customer data, identify trends, and develop strategies to increase customer retention.

Detailed Job Description:

A Customer Retention Specialist is responsible for managing customer relationships and ensuring customer satisfaction. They must be able to identify customer needs and provide solutions to retain customers. They must be able to analyze customer data, identify trends, and develop strategies to increase customer retention. They must be able to communicate effectively with customers and provide excellent customer service. They must be able to identify customer issues and provide solutions to resolve them. They must be able to develop and implement customer retention strategies.

What is Customer Retention Specialist Job Skills Required?

• Excellent customer service and communication skills
• Analytical and problem-solving skills
• Ability to identify customer needs and provide solutions
• Ability to analyze customer data and identify trends
• Ability to develop and implement customer retention strategies
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Customer Retention Specialist Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Knowledge of customer service principles and practices

What is Customer Retention Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer retention strategies
• Knowledge of customer data analysis

What is Customer Retention Specialist Job Experience?

• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Experience developing and implementing customer retention strategies

What is Customer Retention Specialist Job Responsibilities?

• Identify customer needs and provide solutions to retain customers
• Analyze customer data and identify trends
• Develop and implement customer retention strategies
• Communicate effectively with customers and provide excellent customer service
• Identify customer issues and provide solutions to resolve them
• Monitor customer satisfaction and make recommendations for improvement