Customer Relations Representative Entry Level Jobs

Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships

Excellent verbal and written communication skills

Conduct presentations to increase awareness and potential donations

Reach sponsorship targets and donor retention goals

Communicate with the team about increasing donor revenue

Customer Relations at fundraising events and promotional outreach campaigns

Perform other duties as assigned by Senior Management

Maintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related news

What are your day-to-day responsibilities as an Entry Level CSR?

What skills are we looking for in an Entry Level CSR?

Nationally-recognized customer service and outreach tactics

Detailed overview of products, services, and promotions available

Manage business transactions in connection with the activation of new customer accounts while simultaneously abiding by all CDC and state guidelines

Support the Customer Account Manager and confidently make recommendations to improve specific operating procedures, processes, and minimize customer churn

A customer service, sales, or hospitality expert with at least 1-2 years of experience

Meet with customers face-to-face and develop a deep understanding of their personal needs to conduct a tailored product and service recommendation

Handle all questions, complaints, and inquiries with the highest degree of courtesy and professionalism to promptly and efficiently resolve issues

Participate in ongoing on-the-job training including, but not limited to one-on-one training sessions, virtual webinars, and roleplaying various scenarios

Demonstrate an ability to problem solve and effectively manage time

Rich compensation package which includes a competitive base salary, uncapped commissions, and additional incentives

First year Account Executives should expect to make between $45,000 - $65,000+

Many of our top earners make $100 - $200k+ within their first 5 years

Vibrant and energetic team environment

Excellent health insurance (low deductible PPO, dental, vision) with discounted gym membership

Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships

Excellent verbal and written communication skills

Conduct presentations to increase awareness and potential donations

Reach sponsorship targets and donor retention goals

Communicate with the team about increasing donor revenue

Customer Relations at fundraising events and promotional outreach campaigns

Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions

Provide clients with an individualized purchasing experience and utmost customer service

High School Diploma or equivalent certification required

1-3 years of experience working in Customer Relations, Customer Service, Hospitality, Sales, or other related fields preferred

Results driven and self-motivated to improve interpersonal skills

Establish and maintain long lasting business and customer relationships

Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships

Excellent verbal and written communication skills

Conduct presentations to increase awareness and potential donations

Reach sponsorship targets and donor retention goals

Communicate with the team about increasing donor revenue

Customer Relations at fundraising events and promotional outreach campaigns

Daily Inhouse training sessions of brand ambassadors, on best practices and compliance

Compilation of daily acquired market research and low level financial reports to be delivered to service provider

Team lead, training for newer ambassadors

Potential upward mobility in five to six month

Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships

Excellent verbal and written communication skills

Entry Level Customer Relations Responsibilities:

Conduct presentations to increase awareness and potential donations

Reach sponsorship targets and donor retention goals

Communicate with the team about increasing donor revenue

Other Knowledge, Skills, or Abilities Required for the Entry Level Customer Relations Manager

Entry Level Customer Relations Manager Qualifications:

Hires and provides training for new and/or less experienced customer service and sales staff.

Ensures other Customer Relations Managers are focused on improving customer satisfaction to drive customer loyalty.

1 to 3 years of Customer Relations or Sales experience

Balances team and individual responsibilities and helps build a positive team spirit

Manage business transactions in connection with the activation of new customer accounts while simultaneously abiding by all CDC and state guidelines

Support the Customer Account Manager and confidently make recommendations to improve specific operating procedures, processes, and minimize customer churn

A customer service, sales, or hospitality expert with at least 1-2 years of experience

Meet with customers face-to-face and develop a deep understanding of their personal needs to conduct a tailored product and service recommendation

Handle all questions, complaints, and inquiries with the highest degree of courtesy and professionalism to promptly and efficiently resolve issues

Participate in ongoing on-the-job training including, but not limited to one-on-one training sessions, virtual webinars, and roleplaying various scenarios

Excellent communication and negotiating skills.

Respond to any client inquiries and walk them through the sales process.

Follow all of the rules and regulations of the event.

Establish long-term relationships with key customers.

Collaborate with internal teams. To achieve your goals.

Attend training courses to stay up to date on industry developments.

·Excellent communication skills - written, verbal and listening

·Experience in a variety of computer applications, particularly Windows

Paid time off (vacation and personal/sick days)

Retirement plan can participate in

·Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Ability to work in a team environment

Time Management: Effective organizational skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Pay is negotiable depending on experience

Communication Skills: Excellent written and verbal communication skills, with the ability to effectively present information, listen actively, and address client needs.

Fully on-site, Growing Company with Opportunity for Advancement!

Base pay plus uncapped bonuses

Lead Generation: Develop and implement strategies to identify and generate new sales leads for our business development services.

Must have Good Communication Skills and a Great Personality

Morale: Morale and attitude are fundamentals to success.

Must be 18yrs of age or older

Ready to work FULL TIME (no part-time available)

Driver's License a Plus but not Mandatory

Stay up to date with product and service knowledge to provide accurate support.

Strong communication skills, both verbal and written.

Excellent customer service and problem-solving abilities.

Ability to work independently and manage time effectively.

Basic computer skills and familiarity with customer support tools.

Respond to customer inquiries via phone, email, or chat, providing accurate information and assistance.

Other Knowledge, Skills, or Abilities Required for the Entry Level Customer Relations Manager

Entry Level Customer Relations Manager Qualifications:

Hires and provides training for new and/or less experienced customer service and sales staff.

Ensures other Customer Relations Managers are focused on improving customer satisfaction to drive customer loyalty.

1 to 3 years of Customer Relations or Sales experience

Balances team and individual responsibilities and helps build a positive team spirit

Excellent communication skills and student mentality

Further knowledge of sales/customer service

A great attitude and professionalism that is a pleasure to work with

A dedication to high-performance work ethic and drive

Works well with others and is happy to help

A minimum of 2 years in a customer service or sales role

Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships

Excellent verbal and written communication skills

Entry Level Customer Relations Responsibilities:

Conduct presentations to increase awareness and potential donations

Reach sponsorship targets and donor retention goals

Communicate with the team about increasing donor revenue