Register
Recruit Create CV

Customer Care Associate Jobs

Associate Customer Care Professional-Client Care, Remote
By Thrivent At United States
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $23.46/hour ($48,796/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)
Customer Care Associate Jobs
By Premier Property Management LLC At Los Angeles, CA, United States
Bonus points for any previous experience with the continuing education industry
Excellent communication skills (both with customers and colleagues)
Ability to quickly pick up and retain information about acronyms and industry jargon related to continuing education
You offer ideas on how to improve the operations of the business
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Assisting customers through our online chat and support tickets channels
Customer Care Associate - Full Time
By GoMacro At Viola, DE, United States
Other Skills: Other duties as warranted by senior management.
Order Revision: Coordinate product replacement when necessary. Offer coupons/discounts, adjust orders when needed.
Previous Customer Service experience in e-commerce is preferred, but not required.
Previous experience utilizing CRM database is preferred, but not required.
Good phone skills including listening, taking notations, passing along information and identifying a caller’s needs and intent.
Previous experience working in the organic or natural food industry preferred, but not required.
After Hours Customer Care Associate
By Magellan Health At , From $31,175 a year
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility.
Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
License and Certifications - Required
License and Certifications - Preferred
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls.
Associate Care Manager Jobs
By Northwell Health At , Sleepy Hollow, 10591, Ny $47,476 - $75,012 a year
Bachelor of Social Work required, or equivalent combination of education and related experience.
Assists care managers with cases requiring emergency intervention; discusses, with the social worker, care plan and means to facilitate patients’ goals.
Maintains documentation in the patient chart in accordance with department requirements; prepares and submits reports as required.
Maintains documentation of case activity in the patient chart in accordance with hospital requirements.
0-1 years of relevant experience, required.
Identifies unmet biopsychosocial needs and under the supervision of coordinator; assists patients to meet those needs effectively.
Customer Care Associate Jobs
By Meritage Homes At Irving, TX, United States
A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
Order statements from HOA Management Companies
Manage customer expectations during the construction process through the homeowner orientation.
Manage assigned warranty claims in organized and methodical manner.
Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
Manage warranty reports to assure prompt-professional service to our homeowners.
Customer Care Associate - Night Shift
By Benny's Car Wash At , Baton Rouge, 70809, La $16.50 an hour
Excellent customer service skills & ability to resolve customer concerns
Effective communication and interpersonal skills
Cash handling- Accurately receives payment for goods and services, manages petty cash, makes deposits, manages and deposits tips
Medical, dental, vision, and supplementary benefits
Greet customers and provide friendly and courteous service
Complete sales transactions with store customers at fixed point-of-sale kiosks in a commercial convenience store environment
Associate Customer Care Specialist - Png/Fayetteville, Nc
By Duke Energy At , Fayetteville, Nc $17 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
New hire onboarding, training, and actual work arrangements will take place virtually/remotely.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
2+ years of customer service experience (may include call center, hospitality, retail, etc.), preferably to include a call center.
Experience promoting products and services, ideally in a call center environment.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Customer Care Associate I
By Prime Therapeutics At , Remote
Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility.
Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls.

Do you want to be part of a team that provides exceptional customer service? We are looking for a Customer Care Associate to join our team and help us provide our customers with the best possible experience. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Experience?

• Previous customer service experience
• Experience in a call center environment

What is Customer Care Associate Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Document customer interactions in the customer service database
• Follow up with customers to ensure their issues are resolved
• Maintain customer service standards
• Assist in other customer service related tasks as needed