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Client Experience Coordinator Jobs

Commercial Bank Client Experience Research Associate
By JPMorgan Chase & Co. At Chicago, IL, United States
1-2 years project management experience
Required Qualifications, Skills And Capabilities
Preferred Qualifications, Skills And Capabilities
Manage research flow and client-recruitment for research process
Build research surveys as needed, recruit clients for interview research and manage research initiatives
2-3 years of experience in voice of customer or client experience roles with true passion for insights generation, leveraging innovative technologies
Client Experience Representative Jobs
By Lifes A Dream Travel At Las Vegas, NV, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Client Experience Representative Jobs
By Lifes A Dream Travel At Ohio, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Director, Client Experience Jobs
By Assembly Global At Los Angeles, CA, United States
Connect the dots across multiple campaigns or accounts to continually tighten up recommendations that incorporate client/senior management feedback
Experience planning and executing across all media channels, traditional/linear and digital
Deep knowledge of performance media, audience strategy creation/application using syndication resource tools (i.e., MRI, Forrester, YouGov, Comscore), and marketing technology landscape
Business intelligence and competitive reporting knowledge/tool familiarity (i.e., Kantar, Nielsen) and narrative crafting
Lead media team in developing strategy/media plans that answer to the client’s business objectives
Communicate effectively with activation, sales, and internal team members to ensure direction is clear to minimize confusion
Client Experience Manager - Rodeo
By Versace At Beverly Hills, CA, United States
Manage clienteling program to cultivate appointment sales, new client acquisition, prospect conversion, and VIC development that increase client sales penetration.
Maintain knowledge of local current attractions and events surrounding the boutique and participate in networking activities including client events.
Foster a positive boutique culture, cultivating verbal and non-verbal behaviors among the team, that demonstrate a welcoming and elevated client experience.
Provide ongoing mentorship to boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience.
Ensure excellence in brand image through visual merchandising perspective.
Create boutique policies that ensure all team members contribute to the VM bar of excellence.
Director, Client Experience Jobs
By Datavant At United States
Strong interpersonal skills and a collaborative management style.
Project management / Six Sigma / PMP / LEAN certifications in continuous improvement methodology.
Knowledge of risk management or proven ability to learn challenging new topics quickly.
Lead 5-8 account managers to ensure the client experience is outstanding and that all meeting formats, communication, and reporting are consistent.
Proven service delivery experience related to software and services.
Experience working with Health Plans (preferred).
Client Experience Specialist Jobs
By U.S. Bank National Association At , , Id $52,530 - $67,980 a year
Bachelor's degree, or equivalent work experience
Up to three years of relevant experience
Strong customer service and problem-solving skills
Thorough knowledge of operational functions, systems, policies and procedures of assigned area
Basic knowledge of banking operations
Strong verbal and written communication skills
Client Experience Specialist Jobs
By U.S. Bank At United States
Bachelor's degree, or equivalent work experience
Up to three years of relevant experience
Strong customer service and problem-solving skills
Thorough knowledge of operational functions, systems, policies and procedures of assigned area
Basic knowledge of banking operations
Strong verbal and written communication skills
Client Experience Coordinator Jobs
By Goldsmith & Co At New York, NY, United States
Strategically and proactively manage projects to ensure successful outcomes while working on multiple assignments with shifting priorities.
Build and maintain relationships with clients and candidates by managing written and verbal communication to drive the firm’s recruitment process forward.
Understand key client dynamics and internal priorities to efficiently coordinate client and candidate meetings and recurring project update calls.
Lead and collaborate with our team to enhance the coordination and research processes for optimized efficiency.
Provide a bridge of robust communication between our clients and our research team.
Help lead special projects that align with the Recruiting Team's mission and growth.
Assistant Director – Enterprise Client Experience
By Northwestern Mutual At Milwaukee, WI, United States
Bachelor’s degree in Marketing, Social Sciences, Mathematics, or related field, or equivalent combination of education and experience
Skilled at understanding business problems and driving towards recommendations or insights using both quantitative and qualitative data analysis
Experience packaging and delivering stories in PowerPoint
Share results and / or insights visually
Coordinate with external (vendor) and internal service partners, where applicable
Proficient in Excel, SPSS, SQL, R, or other prominent data visualization / analysis tools
Client Experience Manager Jobs
By Poulin | Willey | Anastopoulo At Greenville, SC, United States
Organized with excellent communication and interpersonal skills.
Provide exceptional service to clients.
Answer questions and provide updates as needed.
Frequently call clients to aid in the investigation.
Greet clients and visitors with a smile and direct them to the proper conference area for meetings, depositions, and mediation.
Maintain neatness in the lobby, breakroom, restroom, and conference room areas.
Account Director, Client Experience
By Powell Tate At Washington, DC, United States
Participate in agency initiatives to build culture and engagement; participate in dedicated task forces based on experience, interests and expertise
Experience working closely with several types of teams including creative, strategy, media planning and public affairs
Ability to manage multiple projects at various stages simultaneously
Excellent writing skills across longer form content and ability to create effective PowerPoint presentations
Design and implement purpose/social impact/sustainability campaigns on behalf of corporate, brand and nonprofit clients
BA or BS in Communications or related degree
Client Experience Associate Jobs
By RIMOWA At Torrance, CA, United States
Proactively clientele utilizing in-depth product and process knowledge to deliver an exceptional customer service experience
Manage fraud management investigations and analytics
Preferred experience In sales force commerce cloud and CyberSource knowledge.
manage fraud management investigations and analytics
Foster customer relationships and deliver a positive experience across all omni-channel activities
Manage sales orders on a daily basis; partner with the fulfilment warehouse and carrier services on processing, shipping, returns, and cancellations
Client Experience Coordinator Jobs
By Cartier At Palo Alto, CA, United States
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Assistant Client Experience Manager - Cartier Bellagio
By Cartier At Las Vegas, NV, United States
Assist management with various activities to facilitate seamless client experiences, including preparation, client entertainment, product presentation, and execution of client treatments.
Preferred 3 years of management experience, especially in luxury retail or hospitality.
Appointment management: pre-planning, coordination and review of upcoming appointments schedule with all team members to ensure clarity and flawless organization.
Proactively engage with management as necessary to escalate client’s feedback and share resolution and follow up.
Manage and mentor a team of Client Experience Coordinators to ensure they uphold all expectations for client experience delivery.
Share goals and actively provide ongoing coaching and feedback; performance management to ensure individual development and high performing team.
Client Experience Supervisor- Calling All Dog Lovers!
By Canine To Five At , Ferndale, 48220, Mi From $17.50 an hour
Minimum of 1 year of supervisor/management experience
Conduct administrative duties that assists the management team
Act as a role model in CTF’s Desk Standards of Care to deliver a memorable client experience
In coordination with the General Manager, facilitate the scheduling of staff and make labor adjustments as necessary to meet business needs
Minimum of 2 years of face-to-face client experience
Strong computer skills including being proficient in Google Workplace and Microsoft Office
Remote Client Experience Agent
By Sue's Bucket List Travel At Mansfield, TX, United States
Previous experience in Customer Service or Hospitality a plus
Determine customers’ needs and preferences, such as schedules and costs
Plan and arrange tour packages, excursions, and day trips
Find fare and schedule information
Book reservations for travel, accommodations, rental cars, and special events, such as tours and excursions
Make alternative booking arrangements if changes arise

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Coordinator to join our team and help create an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are a customer service professional with a passion for helping people, this is the perfect opportunity for you!

What is Client Experience Coordinator Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to maintain a professional attitude

What is Client Experience Coordinator Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Knowledge of customer service software, databases, and tools
• Ability to work in a fast-paced environment

What is Client Experience Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service standards and procedures
• Knowledge of customer service metrics and analytics

What is Client Experience Coordinator Job Experience?

• At least two years of customer service experience
• Experience in a customer service role in a corporate environment
• Experience in customer service software, databases, and tools
• Experience in customer service best practices
• Experience in customer