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Call Center Site Director Jobs

Director Inside Sales Call Center
By Motion Industries At , Remote
Creates and delivers policies and practices for customer relationship management, issue resolution, product support services, etc.
Responsible for a team of Managers, who oversee day-to-day execution of individual inside sales representatives.
Strong influencing and communications skills at all levels of the organization.
LICENSES & CERTIFICATIONS: None required.
Ensures that Motion’s company's policies and expectations are met regarding customer service delivery.
Oversees operations within call center, including phone support, email/chat support, telesales, order entry, collections, etc.
Executive Site Director Jobs
By College Track At , Suitland, 20746, Md $120,800 - $201,000 a year
You have experience cultivating and managing external partnerships, and can leverage your network to support the mission of College Track
You have experience with donors and funders, and are adept at building strong relationships with them
You are a leader and a coach, with proven experience managing teams to meet programmatic outcomes
You are confident managing budgets, allocating financial resources, and partnering with constituents
You are excited to support our students by working with them in-person four days a week
is the right fit for you if…
Site Coordinator (Travel Center), Immigration Services
By Jewish Family Service of San Diego At , San Diego, 92110, Ca $29 - $32 an hour
Knowledge and experience in case management and job skills training
Maintain awareness of and responsibility within relevant emergency management procedures
Utilize the client management software to reconcile, update, generate, and extract reports as necessary
Coordinate with external JFS partners to include hotel management, medical providers, and state partners
Skills/Abilities That Are a Must-Have:
Skills/Abilities We’d Like You to Have
Call Center Director Jobs
By The Call Center Group At , Phoenix, 85050, Az $125,000 a year

LOCAL CANDIDATES ARE ENCOURGED TO APPLY!

Site Director Jobs
By Saga Education At Chicago, IL, United States
Manage classroom behavior, processes and systems and ensure team morale
Mission Alignment - You have a deep understanding of social injustice in education
Manages Conflict - You handle conflicts efficiently and effectively
You have 2+ years experience teaching high school or middle school math
You have a Bachelor’s degree or higher in Education or a related field
You have lived or work experience in historically underserved communities
Site Director - Manufacturing
By SonicJobs At Minneapolis, MN, United States
Must have 4 year degree in Engineering, Business, Operations Management or Supply Chain
Expert in Powerpoint, Presentations, Excel and Project Management
Proven ability to lead operations initiatives and drive Sales, Revenue, Cost Management, Gross Profit and Budget.
Excellent interpersonal, written, and verbal communications skills
Can effectively utilize Oracle ERP system to manage business as well as assist co-workers and direct reports.
Minimum 5 years managing complex manufacturing facility within 125-300 minimum employees
Program/Site Director - Carey Gardens
By Brooklyn Community Services At , Brooklyn, 11212, Ny $60,000 a year
Salary Range: $60,000 w/Bachelor's to $70,000 must have a Masters and managerial experience.
Direct contact and reporting to DYCD Program Manager, oversight responsibility of DYCD Site/Audit visits and attendance at DYCD Director meetings;
Plan, implement and support all recruitment, enrollment, retention and referral efforts of Cornerstone participants to ensure contractual requirements are met;
Reports to Deputy Director who oversees the four BCS Cornerstone programs.
Recruit, engage, and monitor all Co-locator and Sub-contractor relationships for Cornerstone site;
Coordinate and attend all Resident Association meetings; Develop, coordinate and ensure compliance with all Youth Council meetings
Assistant Director, Provider Call Center
By 1199SEIU Benefit and Pension Funds At , New York, Ny
Strong project management experience, with ability to collaborate, mentor, coach and train staff to ensure servicing goals are met;
Oversee the selection, training, and periodic evaluation of management staff
Perform special projects and assignments as directed by management
Bachelor’s Degree or equivalent years of work experience required
Comprehensive knowledge of ACD and CRM applications, and customer service metrics
Proven multi-tasking skills and ability to meet critical deadlines
Director, Call Center Demand Planning
By eHealth At , Remote
Strong project management skills, data driven, accountable for results
Regular reporting to Senior and Executive management of the demand plan and KPIs.
Support senior management with risk assessments and mitigation activities.
Interact with sales, marketing, and finance to understand demand forecast drivers.
Strong mathematical and statistical knowledge.
Manage well under pressure. Able to lead cross-functional teams during periods of business growth

Are you looking for an exciting opportunity to lead a dynamic call center team? We are seeking an experienced Site Director to join our team and help us reach our goals. As the Site Director, you will be responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. If you have the skills and experience to take on this challenge, we want to hear from you!

A Call Center Site Director is responsible for managing the day-to-day operations of a call center. This includes overseeing staff, managing customer service, and ensuring that customer service goals are met.

What is Call Center Site Director Skills Required?

• Leadership: Call Center Site Directors must be able to lead and motivate their staff to ensure that customer service goals are met.
• Communication: Call Center Site Directors must be able to effectively communicate with their staff and customers.
• Problem-Solving: Call Center Site Directors must be able to quickly identify and resolve customer service issues.
• Organizational: Call Center Site Directors must be able to manage multiple tasks and prioritize work.

What is Call Center Site Director Qualifications?

• Bachelor’s degree in business, management, or a related field.
• Previous experience in customer service or call center management.
• Knowledge of customer service principles and practices.
• Knowledge of call center operations and processes.
• Knowledge of relevant software and technology.

What is Call Center Site Director Knowledge?

• Knowledge of customer service principles and practices.
• Knowledge of call center operations and processes.
• Knowledge of relevant software and technology.
• Knowledge of customer service metrics and KPIs.

What is Call Center Site Director Experience?

• Previous experience in customer service or