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Call Center Customer Care Representative Jobs

Call Center Customer Service Representative
By FindaBaller, Inc. At United States
Strong customer service, customer support, customer satisfaction, customer experience, and customer service skills
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Knowledge of customer service software, databases, and tools
Ability to work independently and as part of a team
Ability to multitask and prioritize tasks
Customer Call Center Representative Iii - Nashville, Tn
By QTC Management, Inc. At , Nashville, 37214, Tn $18.87 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Strong knowledge of administrative processes
Ability to effectively manage competing priorities in a fast paced environment
Call Center Customer Service Representative
By ContactSource At Altamonte Springs, FL, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
2 years proven experience in supporting client success
Excellent written and verbal communication skills
Client Retention- Achieve retention percentage and productivity targets.
Customer Care Specialist - Customer Service Call Center
By City of Richmond, VA At , Richmond, Va $2,960 - $4,690 a month
Qualifications, Special Certifications and Licenses
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
Effective communication skills via telephone, written and face to face.
Minimum of one year of experience in a call center environment;
Three (3) years of experience in a Call Center;
At least one three (3) years of experience in a service based industry, i.e. cable, telephone, gas and water.
Call Center Customer Care Representative
By OneTouch Direct At , Tampa, 33634, Fl $15 - $40 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Respond to requests and calls from customers related to client specific programs and products.
Provide outbound support and sales via warm phone call.
Capitalize on all upsell opportunities.
Call Center Customer Care Representative
By OneTouch Direct At , Tampa, 33619, Fl $15 - $45 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Provide inbound customer service for AT&T business customers.
Capitalize on all opportunities to expand AT&T services.
MUST currently live in the Tampa Bay area to be considered. This is a work ON SITE opportunity.
Remote Call Center Customer Service Representative (Managed Care Provider, Claims, Inbound And Outbound)
By TriWest Healthcare Alliance At , El Paso, Tx
**PREFER VETERANS AND MILITARY FAMILIES** **MUST HAVE CALL CENTER EXPERIENCE**
o One year experience in a customer service role with performance metrics
o Experience using Microsoft Office products and the Internet
o Contact center experience to include call center chat messaging
o Military experience focusing on service delivery
o Consistently displays professional and courteous service skills to internal and external customers.
Customer Service Representative/ Call Center
By Diligent Delivery Systems At , Houston, Tx $15 - $16 an hour
Strong data entry and telephone skills
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Previous experience in customer service preferred
Effective communicator with strong ability to provide empathy and excellence customer experience
Working knowledge of Microsoft Office and ability to learn and utilize software applications
Excellent organizational and interpersonal skills
Customer Care Agent (Call Center)
By State of Georgia At , Atlanta, 30334, Ga $40,600 a year
Constantly maintain call center guidelines and expectations including quality assurance, attendance, punctuality, and time management.
Bachelor’s degree from a four-year accredited college and three years recent call center experience.
Review, comprehend, and speak knowledgeably to members regarding current laws, agency policies, web services, and departmental policies and procedures.
Must be able to work during the hours of 7:30 am-5:30 pm.
Respond to incoming calls regarding, but not limited to, membership/retirement eligibility, refund/retirement processes, and service purchases.
Notate and update account information accurately.
Call Center Customer Service Representative
By QuinTalent Inc At San Francisco Bay Area, United States
We don’t need someone with multiple years of CSR Experience. This is lower level.
Notifications to customers regarding the backorder item(s) for orders processed provides up to date information.
Updated information regarding the delivery date on backordered items.
Categorizing customer inquiries to ensure the appropriate teams work on the customer request in a timely manner.
Microsoft 365 – Outlook, Proficient in Excel – basic/intermediate level, customer service background
Customer Service Representative I – 6 months contract (may extend beyond)
Sales & Service Representative - Customer Care Center
By PNC Financial Services Group At , Pittsburgh, 15222, Pa $40,980 - $61,750 a year

Additional requirements for success in a virtual role include:

Must possess a cell phone, tablet, or smart watch capable of downloading apps to receive VPN access code via PingID application.

Call Center Customer Care Representative
By OneTouch Direct At , Nashville, 37214, Tn $16 - $40 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Provide inbound customer service for AT&T business customers.
Capitalize on all opportunities to expand AT&T services.
Full-Time Hours: 40 hours per week schedule, with overtime opportunities!