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Associate Customer Support Technician Jobs

Customer Support Associate Jobs
By Mela Group Inc At Cerritos, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Synergy Interactive At Connecticut, United States
Functional knowledge: Proficient in a range of processes or procedures through job-related training and on-the-job experience.
Business expertise: Applies experience and skills to complete assigned work within their area of expertise.
0 to 2 years of experience in a similar role.
Certifications are not specified but may be advantageous.
Interpersonal skills: Able to exchange straightforward information, ask questions, and check for understanding.
Distribute information to customers/clients regarding violations to reporting requirements for listed companies.
Customer Support Associate (Seattle, Wa)
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate — Hawaii
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By MainStreet At , San Francisco, Ca $19.50 - $31.00 an hour
Proficiency with computer skills and CRM experience preferred (Bonus if you’ve worked in Salesforce)
Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary
1+ years of experience in a customer support role, ideally in a B2B or B2C environment
A customer-first mindset, demonstrating empathy and delivering exceptional customer experiences across the customer journey
Excellent communication skills and etiquette across email and phone
Benefits include medical, dental, vision, disability, life, and 401k
Customer Support Associate (Starlink)
By SpaceX At , Hawthorne, 90250, Ca $20 an hour
Strong attention to detail and time management skills. You take pride in your craft.
Experience in a training, learning & development, analytics, service design, vendor management, or content management role.
Create and maintain internal knowledge base and help center collateral.
1+ years of experience in a front-line customer support role.
Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive.
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced environment.
Medical Technician Customer Support
By Labcorp Drug Development At , Houston, 77030, Tx
Prior experience as an MLT or MT strongly preferred
Knowledge of medical terminology used in a clinical setting strongly preferred
Experience working in a contact center/call center environment is preferred
Knowledge of Microsoft Office suite is required
Experience with Laboratory Information Systems is preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Customer Support Associate Jobs
By Wise At , Austin, Tx $22.25 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Austin
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Understand the need to meet expectations, rise above them, and go that extra mile for customers
Eap Worklife Customer Support Associate
By CVS Health At , , Fl $18.50 - $34.60 an hour
1+ years remote work experience preferred
Assesses for social determinants/needs and offers and
1+ years of customer service experience required
1+ years call center experience required
1+ years Experience in a social, psychological or human service field providing client support
Basic computer knowledge (Microsoft Office Suite: Word, Excel, Teams, etc.)
Customer Support Associate Jobs
By Autodesk At , Denver, Co $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
A ninja with your keyboard with fast and accurate typing and have unparalleled phone skills
Previous experience in technical support
Click below to learn more about our benefits in the US.
Communicate daily with the Tier 2 Support team and leadership to report support issues, bugs, and important user concerns
Attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently and accurately
Customer Support Associate Jobs
By MELA GROUP Inc. At Los Angeles, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Mela Group Inc At Bell Gardens, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Eap Worklife Customer Support Associate
By CVS Health At , , Tx $18.50 - $34.60 an hour
Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Responsible for supporting the provision and use of Worklife employee assistance and management consultant resources.
Determines purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.
Assesses client’s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Customer Support Associate Jobs
By Notarize At , $21 - $22 an hour
Take on additional responsibilities and grow your career
Experienced in customer service preferably in a contact center environment
Able to multitask, prioritize, and manage time effectively
Fully-distributed team: work remote from anywhere in the U.S.
Perform chat, email, and phone-based customer support
Maintain a positive, empathetic, and professional attitude toward customers at all times
Eap Worklife Customer Support Associate
By CVS Health At , , Nv $18.50 - $34.60 an hour
1 year remote work experience
Assesses for social determinants/needs and offers and
1 year of customer service and call center experience
1 year Experience in a healthcare, social, psychological or human service field providing client support.
Basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)
Mental & behavioral health experience
Customer Support Associate Jobs
By Swan-Pel Solutions At Redlands, CA, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Velocity Development Marketing At Tampa, FL, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Wise At , Tampa, Fl $20.50 an hour
This role is based in Tampa, Florida. This is a hybrid position and NOT fully remote.
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Associate, Customer Support Jobs
By Gemini At San Francisco, CA, United States
Handle issue escalations from management as needed
Create process enhancements and workflow efficiencies, and manage any projects to completion
Passionate about providing great customer experience
Experience administering and configuring Zendesk Support, Guide and Chat
Experience and comfort with solving complex problems from end-to-end
Experience in financial services support and a regulated environment.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Associate Customer Support Technician to join our team and help us provide the best customer experience possible. You will be responsible for troubleshooting technical issues, responding to customer inquiries, and providing technical support. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview The Associate Customer Support Technician is responsible for providing technical support to customers. This includes troubleshooting and resolving customer inquiries, providing technical assistance, and responding to customer requests. The Associate Customer Support Technician must be able to effectively communicate with customers and provide excellent customer service. Detailed Job Description The Associate Customer Support Technician is responsible for providing technical support to customers. This includes troubleshooting and resolving customer inquiries, providing technical assistance, and responding to customer requests. The Associate Customer Support Technician must be able to effectively communicate with customers and provide excellent customer service. The Associate Customer Support Technician must be able to diagnose and troubleshoot customer issues, provide technical advice, and provide solutions to customer inquiries. The Associate Customer Support Technician must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and solutions
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Experience troubleshooting and diagnosing customer issues
• Experience providing technical advice and solutions
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and solutions
• Respond to customer inquiries
• Provide excellent customer service
• Work independently and as part of a team
• Maintain customer records and documentation