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Associate Customer Support Technician Jobs in California

Customer Support Associate Jobs
By Trayt.Health At Palo Alto, CA, United States
Familiarity with online tools and systems, including Google Suite, JIRA, Hubspot, and ticket-management systems (ZenDesk)
Experience in preparing customer-facing educational materials (articles, process docs)
Excellent verbal and written communication skills
Strong problem-solving abilities and a passion for helping customers
Hyper-organized and detail-oriented, with excellent written and verbal client-facing communication skills
Previous customer service experience or experience in similar customer facing roles is preferred but not mandatory
Ecomm Customer Support Associate
By NATION LTD At Los Angeles, CA, United States
REPORTS TO: CUSTOMER SUPPORT MANAGER
·Deliver transformational customer experiences across all channels (phone, email, text, chat, and social media)
·Full benefits including healthcare, PTO, 401k, and a seasonal clothing allowance
·This position will be full time, Monday-Friday, 8-5 PT, remote to start
·Compensation will be based on experience, with the ability to grow (range $40,000-$48,000)
Please include your responses to the following questions.
Customer Support Associate Jobs
By Mela Group Inc At Cerritos, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By MainStreet At , San Francisco, Ca $19.50 - $31.00 an hour
Proficiency with computer skills and CRM experience preferred (Bonus if you’ve worked in Salesforce)
Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary
1+ years of experience in a customer support role, ideally in a B2B or B2C environment
A customer-first mindset, demonstrating empathy and delivering exceptional customer experiences across the customer journey
Excellent communication skills and etiquette across email and phone
Benefits include medical, dental, vision, disability, life, and 401k
Customer Support Associate Jobs
By MELA GROUP Inc. At Los Angeles, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Mela Group Inc At Bell Gardens, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Swan-Pel Solutions At Redlands, CA, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Associate, Customer Support Jobs
By Gemini At San Francisco, CA, United States
Handle issue escalations from management as needed
Create process enhancements and workflow efficiencies, and manage any projects to completion
Passionate about providing great customer experience
Experience administering and configuring Zendesk Support, Guide and Chat
Experience and comfort with solving complex problems from end-to-end
Experience in financial services support and a regulated environment.
Customer Support Associate Jobs
By Mela Group Inc At Long Beach, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Associate Customer Support Technician to join our team and help us provide the best customer experience possible. You will be responsible for troubleshooting technical issues, responding to customer inquiries, and providing technical support. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview The Associate Customer Support Technician is responsible for providing technical support to customers. This includes troubleshooting and resolving customer inquiries, providing technical assistance, and responding to customer requests. The Associate Customer Support Technician must be able to effectively communicate with customers and provide excellent customer service. Detailed Job Description The Associate Customer Support Technician is responsible for providing technical support to customers. This includes troubleshooting and resolving customer inquiries, providing technical assistance, and responding to customer requests. The Associate Customer Support Technician must be able to effectively communicate with customers and provide excellent customer service. The Associate Customer Support Technician must be able to diagnose and troubleshoot customer issues, provide technical advice, and provide solutions to customer inquiries. The Associate Customer Support Technician must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and solutions
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Experience troubleshooting and diagnosing customer issues
• Experience providing technical advice and solutions
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and solutions
• Respond to customer inquiries
• Provide excellent customer service
• Work independently and as part of a team
• Maintain customer records and documentation