Business Services Representative (Inbound Sales)
By Comcast At , Baltimore, 21215 $28.14 an hour
Our sales commission programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets
Minimum 1-2 years related sales experience
Deliver outstanding customer experience by expertly and professionally representing Comcast Business Services to prospects and customers.
Keep up-to-date on product knowledge, industry information, and competitive landscape.
Other duties and responsibilities as assigned.
Business Service Representative Perks and Benefits:

Are you looking for an exciting opportunity to join a dynamic team and make a difference? We are looking for an Inbound Sales and Services Representative to join our team at Xfinity! As an Inbound Sales and Services Representative, you will be responsible for providing exceptional customer service and sales support to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing solutions. If you are a motivated individual with excellent communication and customer service skills, then this is the perfect job for you!

Overview:

Xfinity Inbound Sales And Services Representative is responsible for providing excellent customer service and sales support to Xfinity customers. The Representative will be responsible for responding to customer inquiries, resolving customer issues, and providing product information. The Representative will also be responsible for upselling and cross-selling Xfinity products and services.

Detailed Job Description:

The Xfinity Inbound Sales And Services Representative will be responsible for providing excellent customer service and sales support to Xfinity customers. The Representative will be responsible for responding to customer inquiries, resolving customer issues, and providing product information. The Representative will also be responsible for upselling and cross-selling Xfinity products and services. The Representative will be expected to maintain a high level of customer satisfaction and to ensure that customer inquiries are handled in a timely and professional manner.

What is Xfinity Inbound Sales And Services Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of Xfinity products and services
• Knowledge of sales techniques
• Knowledge of computer systems and software
• Ability to work independently and as part of a team

What is Xfinity Inbound Sales And Services Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service and sales experience
• Ability to pass a background check

What is Xfinity Inbound Sales And Services Representative Job Knowledge?

• Knowledge of Xfinity products and services
• Knowledge of sales techniques
• Knowledge of computer systems and software

What is Xfinity Inbound Sales And Services Representative Job Experience?

• Previous customer service and sales experience

What is Xfinity Inbound Sales And Services Representative Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues and provide product information
• Upsell and cross-sell Xfinity products and services
• Maintain a high level of customer satisfaction
• Follow up with customers to ensure their inquiries have been addressed