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Workforce Scheduling Manager Jobs

Workforce Scheduling Analyst (Remote)
By Kaiser Permanente At Corona, CA, United States
Two (2) years experience in Contact Center Workforce Management position (WFM analyst, scheduler, etc.) preferred.
Provides training to Customer Service Reps./Management on WFM software, procedures, and statistical data.
Must be able to work in a Labor/Management Partnership environment.
Minimum two (2) years of call center experience or two (2) years data analysis experience required.
Associates degree in related field, OR two (2) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
Scheduling Manager Jobs
By Frederick Interpreting Agency At Maryland, United States
● Familiar with Americans with Disabilities Act (ADA) regulations
● Fully remote - work from the comfort of your home
● Wide variety of client types and job roles that will expand your set of skills
● Self-starter and problem solver with an understanding of the interpreting industry
● Enjoys the challenge of putting pieces of the “scheduling puzzle” together
● Good attitude and strong congenial telephone manner while conducting business with interpreters and clients
Workforce Management - Scheduling Specialist
By Square At San Francisco, CA, United States
Associates degree or an equivalent combination of education and experience
2 years of WFM experience specializing in scheduling and intraday optimization
Experience with WFM tools, preferably with NICE, that is nearly expert level
Strategic planning, problem solving, analytical skills and the ability to balance multiple tasks simultaneously
Integrity and strong customer service skills
Working knowledge or interest in learning SQL, Looker, Hyperion or other BI and modeling tools
Equitable Workforce Manager Jobs
By Public Health Institute At United States
Strong program management skills, including contract reporting and completion of deliverables.
Manage tracking and monitoring of project goals and objectives.
Manage day-to-day organizational needs related to the Alliance’s emergent initiative, Building an Equitable, Resilient, Community-Based Public Health Workforce.
Manage timely completion and submission of deliverables.
Minimum 5 years of relevant experience (e.g., lived experience, experience in community organizing, institutional and systems change work, etc.).
Experience working in or with local government health jurisdictions or other local government agencies preferred.
Scheduling Manager - Construction
By Metric Search At Florida, United States
experienced Scheduling Managers who specialize in commercial, mission critical, or industrial/manufacturing construction projects.
Note: This position is on-site and not remote.
extremely competitive base salary as well as strong bonuses
We look forward to hearing from you!
Product Scheduling Manager Jobs
By Tritium® At Torrance, CA, United States
Excellent problem-solving skills, decision making ability and time management skills.
*Exact pay will be based on experience level and education*
Owning and maintaining the Tritium Customer production sequencing process to ensure a smooth customer experience process
Demonstrated experience in a planning/scheduling role in manufacturing.
Excellent organisational skills, highly motivated and the ability to collaborate effectively with stakeholders at all levels of the organization.
Key responsibilities for this role include, but are not limited to:
Workforce Manager - (Rhrp-3)
By QTC Management, Inc. At , San Antonio, 78228 $82,000 - $92,000 a year
7 years of professional/leadership experience in managed care/medical case management
Project management and medical case management life cycle experience
7 year(s): Leadership experience in managed care/medical case management
Project management and medical case management life cycle experience preferred
Bachelor’s degree from an accredited college preferably in a healthcare related field or equivalent experience/combined education
Develop detailed hiring plans for each line of business that will ensure consistent achievement of the intraday interval compliance requirements
Workforce Management Scheduling Analyst
By Procore Technologies At , Carpinteria $71,200 - $97,900 a year
Bachelor’s degree in a business-related field or equivalent combination of education and related experience
Workforce Management (WFM) Scheduling Analyst
Manage non-productive time request process, ensure activities are planned without impacting SLAs
3+ years of contact center scheduling experience
Experience with WFM software (e.g., Aspect, IEX, Genesys, etc.)
Excellent analytical, communication, and organizational skills
Manager, Workforce Insights & Reporting
By Ross Stores At , Dublin, 94568 $102,500 - $156,350 a year
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
5+ years of relevant experience driving workforce insights through data analysis and statistical modeling, preferably in an HR environment
Excellent written and verbal communication skills. Ability to simplify complex quantitative data and concepts to articulate workforce insights to business stakeholders
Collaborate with stakeholders throughout the organization to find opportunities for company data to drive business solutions
Strengthen business partner relations by acting with integrity and seeking to understand their business priorities and support needs
Develop custom data models for large data sets, verifying model performance, data integrity, and business relevance
Scheduling Manager - Retail Call Center Workforce Management
By CVS Health At , $60,300 - $130,000 a year
5+ years of workforce management experience
3+ years of experience in scheduling and capacity planning within a multi-channel organization
3+ years of experience working with WFM industry standard software (Verint, IEX, etc.)
3+ years of experience developing long term Internal and Vendor staffing plans while ensuring cost metrics are in line with expectations
Experience in complex routing strategies within inbound and outbound contact centers
Data visualization development experience (Ex: Tableau or Power BI)
Manager, Workforce Scheduling Jobs
By Radial, Inc. At , Remote
Some knowledge in operations including experience with sites orchestrating end to end flow while delivering on productivity targets
Adjust intraday/intraweek workforce requirements based on dynamic business volumes
Manage large data sets to deliver financial and operational results
Strong people leader with proven skills in influence without authority and process development
Sense of urgency and hands-on problem-solving skills to immediately identify and implement course corrections
Strong communication and presentation skills
Warehouse & Scheduling Manager Jobs
By Pharmavite LLC At , Columbus, Oh $104,200 - $171,900 a year
Six Sigma and or Lean/Continuous Improvement experience & certification preferred.
Competent practical knowledge and skills in budgeting
Prepare and manage department budget; researching and selecting capital expenditures to ensure cost effective operations.
Obtain internal Lean Green Belt certification and Kata coach within one year of employment.
Requires minimum of four years’ experience in manufacturing/CPG warehouse/distribution to include supervisory/leadership experience and production scheduling.
Coordinates materials between Materials Planning Department and site.
Scheduling Manager Jobs
By LHH At Las Vegas Metropolitan Area, United States
Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
Monitor and manage appointment cancellations and rescheduling requests promptly.
Stay updated on office policies, procedures, and service offerings to provide accurate information to clients and employees.
Proven experience in scheduling, staffing, or related roles.
Exceptional communication skills, both written and verbal, for effective interaction with clients and employees.
Problem-solving skills to efficiently handle scheduling conflicts and client concerns.
Scheduling Manager Jobs
By BrightStar Care At Madison, WI, United States
Knowledge of HIPAA and healthcare office regulations.
Fill your bucket by coaching and developing others
Create your own career path
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-ins” occur.
Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
Supervises, educates and coaches direct care staff (caregivers and Certified Nursing Assistants), as directed by the Director of Nursing.
Scheduling Manager Jobs
By Granite Construction At Tucson, AZ, United States
Follow all Corporate, Regional and project safety requirements and behaviors
Train, manage and mentor Scheduling Engineers
Follow Corporate, Regional and industry best practice scheduling standards
Able to work independently in a portfolio level scheduling environment
Organize and facilitate effective planning and scheduling meetings
Coordinate and engage with the discipline lead in order to build and maintain schedules
Manager Of Scheduling Jobs
By Tribute Home Care At Framingham, MA, United States
Collaborating with Client Solutions Managers to understand clients care needs and scheduling requirements
Intermediate Microsoft Excel skills (experience filtering information to provide quality data)
Prior experience in a remote working environment
Ability to work from home / remote as desired
Building relationships with caregivers to best understand their availability, skills, and personality
Helping match caregivers with clients in a thoughtful, meaningful way that pair skill sets and personality
Scheduling Manager Jobs
By Daymon At Marlborough, MA, United States

Scheduling Manager At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Scheduling Manager who will manage a team of Scheduling Administrators to ensure 100% workforce ...

Workforce Management Scheduling Analyst
By Cash App At Atlanta, GA, United States
Experience: 2+ years working as a Scheduling Analyst or Real Time Management Analyst in a multi-skill, multi-channel contact center
Maintain Advocate schedule data in Workforce Management Software
Partner with Learning & Development team to deliver Workforce Management policy and process training to new hire onboarding classes
School: 4-year college degree with a major in an analytical or technical field or equivalent combination of education and experience preferred
Partner with short-Term Forecasting team to align staffing requirements with schedules
Manage non-productive time request process, ensuring activities are planned with minimal impact to service level/advocate response time
Remote - Senior Workforce Management Analyst, Scheduling & Realtime
By One Medical At United States
Assist in real time management of agent schedules, skilling, and adherence as necessary
Familiarity with Workforce Management technology and software, and knowledge of WFM solutions (NICE/IEX preferred)
Real-time queue management and associated staffing implications.
Demonstrated experience managing schedules and skilling in a multi-skill environment
Understanding of workforce systems data management and reporting with the ability to report performance metrics
Create new schedule models based on forecast requirements
Scheduling Manager Jobs
By Bees360 At Texas, United States
 Strong leadership and people management skills, with the ability to motivate and inspire a team.
 Strong organizational and time management skills.
 Lead and manage a team of schedulers within a call center setting.
 Implement and maintain call center best practices to enhance customer experience and operational
 Proven experience in a leadership role within a call center environment, preferably in customer
 Excellent interpersonal and communication skills, both written and verbal.