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Clear and concise verbal and written communication skills.
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Accredited Health Care Fraud Investigator (AHFI) certification and Certified Fraud Examiner (CFE) preferred
Analyze information gathered by investigation/audit and report findings and prepare written summary/recommendations
Prepare evidence package for referral to third parties including contract holders, state insurance fraud bureaus and law enforcement agencies.
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Basic knowledge of web builders
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Sr. Account Manager, Zappos At Work
By Zappos Family of Companies At United States
Bachelors degree in Business, Economics, Management, Marketing, or related discipline or equivalent experience.
At least five (5) years of client management experience.
Zappos pays 100% of every employee’s medical, dental, and vision benefits.
A multitude of benefits and incentives to stay mentally and physically healthy and fit.
Delivering exceptional customer service to a portfolio of ZAW clients by anticipating and delivering solutions to build an excellent experience.
Providing recommendations to both clients and the ZAW team that grow the B2B and B2B2C experiences.

Are you looking for a flexible work-from-home opportunity? We are currently seeking a Collections Coordinator to join our team! As a Collections Coordinator, you will be responsible for managing customer accounts, resolving customer disputes, and ensuring timely payments. You will also be responsible for providing excellent customer service and maintaining accurate records. If you are a detail-oriented individual with excellent communication skills, this could be the perfect job for you!

Overview:

A Work At Home Collections Coordinator is responsible for managing the collection of overdue payments from customers. The coordinator will work remotely and communicate with customers via phone, email, and other methods to resolve payment issues. The coordinator will also be responsible for maintaining accurate records of customer accounts and payments.

Detailed Job Description:

The Work At Home Collections Coordinator will be responsible for managing the collection of overdue payments from customers. The coordinator will contact customers via phone, email, and other methods to resolve payment issues. The coordinator will also be responsible for maintaining accurate records of customer accounts and payments. The coordinator will also be responsible for providing customer service and resolving customer disputes.

What is Work At Home Collections Coordinator Job Skills Required?

• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of collection laws and regulations
• Knowledge of accounting principles and practices
• Proficiency in Microsoft Office
• Ability to work with a variety of computer systems

What is Work At Home Collections Coordinator Job Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least two years of experience in collections or customer service
• Knowledge of collection laws and regulations
• Knowledge of accounting principles and practices
• Proficiency in Microsoft Office

What is Work At Home Collections Coordinator Job Knowledge?

• Knowledge of collection laws and regulations
• Knowledge of accounting principles and practices
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Work At Home Collections Coordinator Job Experience?

• At least two years of experience in collections or customer service
• Experience working with a variety of computer systems

What is Work At Home Collections Coordinator Job Responsibilities?

• Contact customers via phone, email, and other methods to resolve payment issues
• Maintain accurate records of customer accounts and payments
• Provide customer service and resolve customer disputes
• Monitor customer accounts for overdue payments
• Negotiate payment plans with customers
• Follow up with customers to ensure payments are made on time
• Prepare reports on customer accounts and payments
• Ensure compliance with collection laws and regulations