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Wireless Customer Service Associate Jobs in Arizona

Customer Service Associate Jobs
By MassMutual At , Phoenix, 85002, Az $42,000 a year
Location: AZ, WA, OR, NV (Remote, must reside in listed states)
Apply knowledge to handle many problems independently while seeking guidance in highly complex situations
1+ years of customer service experience (or Undergrad Degree in lieu of experience)
2+ years of Customer Service Experience
Experience with Insurance or Annuity Servicing, financial products, hospitality or retail sales with a high degree of direct consumer contact
SALARY: $42,000- plus ability to earn 5% annual bonus

Are you looking for a job that allows you to use your customer service skills to help people? We are looking for a Wireless Customer Service Associate to join our team and provide excellent customer service to our customers. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful information about our products and services. If you have a passion for customer service and are looking for an exciting opportunity, this is the job for you!

What is Wireless Customer Service Associate Skills Required?

• Excellent customer service skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of wireless products and services
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications

What is Wireless Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of wireless products and services
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills

What is Wireless Customer Service Associate Knowledge?

• Knowledge of wireless products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software

What is Wireless Customer Service Associate Experience?

• Previous customer service experience
• Previous experience in a wireless customer service role
• Previous experience in a customer service role

What is Wireless Customer Service Associate Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Troubleshoot and resolve customer issues
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Process customer orders and payments
• Assist customers with product selection and technical support