Software Support Specialist Jobs
By Fluidra North America At , Carlsbad, 92010 $65,000 - $75,000 a year
Successful experience in software support and business management.
Proficient in: Microsoft Office Products (Excel, PowerPoint, Word, Access), Google products, MS SQL Server Management Studio, iOS and Android App testing.
2+ years of work experience in a software support or training environment.
High school diploma or equivalent, AA, certification or bachelor’s degree preferred.
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Windows Software Support Specialist to join our team! In this role, you will provide technical assistance to our customers, troubleshoot software issues, and help them get the most out of their Windows software. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Windows Software Support job involves providing technical assistance to users of Windows software products. This may include troubleshooting software issues, providing advice on how to use the software, and helping users to install and configure the software.

What is Windows Software Support Skills Required?

• Knowledge of Windows operating systems, including Windows 10, 8, 7, Vista, and XP
• Knowledge of Windows software products, such as Office, Outlook, and Internet Explorer
• Ability to troubleshoot software issues
• Ability to provide technical advice and guidance
• Excellent customer service skills
• Good communication and interpersonal skills

What is Windows Software Support Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Microsoft Certified Professional (MCP) certification
• Experience with Windows software products

What is Windows Software Support Knowledge?

• Knowledge of Windows operating systems
• Knowledge of Windows software products
• Knowledge of computer hardware and peripherals
• Knowledge of network technologies
• Knowledge of customer service principles

What is Windows Software Support Experience?

• Previous experience in a customer service or technical support role
• Previous experience with Windows software products

What is Windows Software Support Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot software issues and provide technical advice
• Install