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Windows Software Support Jobs in Arkansas

Associate Software Support Specialist
By Tyler Technologies At United States
Proactively improve knowledge and develop analytical and technical skills.
Resolve issues of basic to moderate complexity utilizing knowledge of established guidelines, company policies, and contract specifications.
Bachelor's degree in related field or equivalent experience preferred.
Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
Excellent written and verbal communication skills.
Communicate professionally, clearly, and appropriately with clients and coworkers.
Software Support Specialist Jobs
By E2G | The Equity Engineering Group, Inc. At United States
Continuous Improvement: Contribute to the improvement of support processes, tools, and strategies to enhance the overall customer support experience.
Cooperation - Offers assistance and support to co-workers; solicits and applies customer feedback (internal and external).
Use of Technology/Applicable Software - experience with JIRA or similar.
Bachelor's Degree in an Information Technology related field (or equivalent work experience).
Location: Houston, TX or Shaker Heights, OH or Remote opportunities within United States.
Software Updates and Upgrades: Collaborate with customers to plan and execute software updates and upgrades, ensuring minimal disruption and successful implementation.
Software Support Analyst Jobs
By Paradigm At United States
You will assist, as needed, with knowledge management including Education Sessions, QA, surveys, knowledge base article submission, and documentation.
You have a Bachelor’s Degree or Associates Degree in IT, Computer Science, Management Information Systems, Business Administration (or equivalent experience).
You provide critical thinking and requirement gathering skills, and proven problem-solving skills.
You will collaborate with Paradigm department managers, Sales and Services teams to re-calibrate priorities across all customers.
You have a minimum of 1+ years of experience working within the software industry or within a manufacturing / distribution business.
You have strong organizational skills; you are attentive to detail and have excellent follow-through.
Software Support Specialist Jobs
By Salient Management Company At United States
Associates or B.S. degree in information systems or computer programming and 3-5 years of prior experience.
Ensure internal and external clients receive initial assistance for operational issues and inquires.
Serve as client’s primary technical contact.
Deliver friendly and prompt responses to incoming technical questions and requests requiring troubleshooting.
Communicate to team members and clients in professional manner.
Ability to work in a team setting

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Windows Software Support Specialist to join our team! In this role, you will provide technical assistance to our customers, troubleshoot software issues, and help them get the most out of their Windows software. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Windows Software Support job involves providing technical assistance to users of Windows software products. This may include troubleshooting software issues, providing advice on how to use the software, and helping users to install and configure the software.

What is Windows Software Support Skills Required?

• Knowledge of Windows operating systems, including Windows 10, 8, 7, Vista, and XP
• Knowledge of Windows software products, such as Office, Outlook, and Internet Explorer
• Ability to troubleshoot software issues
• Ability to provide technical advice and guidance
• Excellent customer service skills
• Good communication and interpersonal skills

What is Windows Software Support Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Microsoft Certified Professional (MCP) certification
• Experience with Windows software products

What is Windows Software Support Knowledge?

• Knowledge of Windows operating systems
• Knowledge of Windows software products
• Knowledge of computer hardware and peripherals
• Knowledge of network technologies
• Knowledge of customer service principles

What is Windows Software Support Experience?

• Previous experience in a customer service or technical support role
• Previous experience with Windows software products

What is Windows Software Support Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot software issues and provide technical advice
• Install