Client Service Coordinator (North-Eastern Coast Only)
By Parasol Alliance At , Remote
The CSM is responsible for client experience, success and relationship management including oversight of customer satisfaction measurement and reporting.
Oversight of client communication at all levels including site ticket review, project management, critical issues, procurement, and client satisfaction enquiries.
Oversight of the client procurement processes including quotes, contract management and ongoing purchasing needs for their assigned sites.
Healthcare experience preferred; long-term healthcare support experience is a plus.
Proven ability to develop, implement and manage operational strategy.
Excellent communication and customer service skills are required.