Weekend On Call Scheduler Jobs

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Collect and analyze data and classify complaints according to FDA requirements.

Experience with troubleshooting laboratory Middleware - Remisol preferred.

1+ years previous customer service experience

Strong organizational skills with the ability to work well under pressure in a fast-paced environment.

The essential requirements of the job include:

Experience in care of adult, chronically ill patients

Two or more years of practice experience preferred

Working knowledge of computers and ability to document effectively and efficiently in an electronic system

Conducts an extensive history of present illness concentrating on the patient’s chief complaint(s) which is done via the telephone conversation.

Copies and pastes the completed template into the patient’s EMR using the Communication Encounter.

Holds active, unencumbered license in state of practice

Prior scheduling , patient accounts, unit clerk or medical assistant experienced preferred.

Clear Communication Skills Both Written And Verbal

Knowledge Of Basic Computer Programs

Has Skills To Provides Customer Service To Patients, Team Members And Visitors

Able To Keep Confidential Information Regarding Patients, Team Members

Able To Withstand Crisis Situations

Tactical schedule management to maximize staffing resources and achieve service level objectives and limit staffing expenses

Intraday management and response plan implementation to ensure schedule adherence, respond to unplanned call, staffing, and handle time variances

Assist with daily, weekly, monthly, and ad-hoc reporting for management team, business partners, and key stakeholders

Proven communication across all levels including front-line associates, management, peers, and senior management

Minimum of 3 years inbound call center experience preferred but not required.

Bachelor’s degree preferred, or equivalent work experience

Ongoing Career Enrichment and Educational Opportunities

Manage call-outs, and fill all open shifts on a daily basis

Medical communication writing skills are preferred. Training available to the right candidate

ClearCare experience is preferred, but not required.

1-2 years customer service and phone etiquette experience

Soft skills used to communicate with customers and callers