Website Support Representative Jobs

Location: Online remote work (USA preferred)

Compensation: $25 - $35 per hour

Contract Duration: No fixed term

Weekly Commitment: Flexible, ranging from 20 to 40 hours per week

Strong customer relationship management skills, attention to detail, organizational and telephone skills and commitment to customer satisfaction

Previous Sales cycle management experience.

Experience with Salesforce to drive seamless sales and customer relationship management

4+ years of previous outbound dialing experience

Excellent written and verbal communication skills

Good organizational skills and the ability to thrive, multitask and prioritize in a high-volume and fast-paced environment

Minimum 2 years of Customer Service experience/heavy phone experience

Previous Technical Support experience a plus

Previous troubleshooting experience with end users preferred

Excellent problem solving, critical thinking and analytical skills

Outstanding verbal and written communication skills.

Knowledge of customer service principles and practices