Warranty Service Center Administrator Jobs

Support the setup and management of new vendors.

Manage tasks with limited assistance.

Mastery of customer service skills.

Evaluate and process inquiries related to warranty claims.

Communicate with customers and service shops concerning the status of open cases.

Process return material authorizations (RMA) for defective products.

High School Diploma required, bachelor’s degree or equivalent combination of education and experience preferred

One year customer service experience preferred (preferably in a homebuilding industry)

Strong analytical and organizational skills – attention to detail, accuracy and deadlines

Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team

Strong communication skills including verbal and written communication and listening skills

Proficiency with the Internet, MS Word, Excel and Outlook; ability to quickly learn database software programs required