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Warranty Customer Service Rep Jobs in Arizona

Customer Service Rep Sr.
By City of Scottsdale At Scottsdale, AZ, United States
Licensing, Certifications, and Other Requirements:
A high school diploma or General Educational Development (GED) equivalent.
Two years of customer service or public contact experience.
Preferred: Accounts receivable billing experience, depending on assignment.
Monitors customer service and clerical operations to ensure requirements of specific area function efficiently.
Medical (which includes behavioral health coverage), Dental and Vision Benefits
Customer Service Warranty Representative
By KB Home At Casa Grande, AZ, United States
Minimum one (1) year of customer service experience in homebuilding or related real estate industry, or applicable construction management training required
Manage CSI for assigned communities (active as well as closed out).
Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
1 - 2 years of construction experience with a production homebuilder preferred
Strong experience in delivering high quality customer service programs. JD P experience a plus!
Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
Customer Service Warranty Representative
By KB Home At Arizona, United States
Minimum one (1) year of customer service experience in homebuilding or related real estate industry, or applicable construction management training required
Manage CSI for assigned communities (active as well as closed out).
Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
1 - 2 years of construction experience with a production homebuilder preferred
Strong experience in delivering high quality customer service programs. JD P experience a plus!
Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented

Are you looking for a job that offers great customer service and a generous warranty? Look no further! We are looking for a Warranty Customer Service Rep to join our team and provide excellent customer service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a commitment to providing the best customer experience, then this is the job for you!

Overview Warranty Customer Service Representatives are responsible for providing customer service and support to customers who have purchased a product or service with a warranty. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about warranty coverage and terms. Detailed Job Description Warranty Customer Service Representatives are responsible for providing customer service and support to customers who have purchased a product or service with a warranty. They answer customer inquiries, resolve customer complaints, and provide information about warranty coverage and terms. They also process warranty claims, arrange for repairs or replacements, and follow up with customers to ensure satisfaction. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of warranty coverage and terms
• Ability to troubleshoot and resolve customer issues
• Ability to multitask and prioritize tasks
• Proficiency in computer software and applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of warranty coverage and terms
• Ability to troubleshoot and resolve customer issues
• Ability to multitask and prioritize tasks
• Proficiency in computer software and applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of warranty coverage and terms
• Knowledge of product and service offerings
• Knowledge of computer software and applications
Job Experience
• Previous customer service experience
• Previous experience in a warranty customer service role
Job Responsibilities
• Answer customer inquiries and provide information about warranty coverage and terms
• Resolve customer complaints and provide solutions
• Process warranty claims and arrange for repairs or replacements
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with other customer service tasks as needed