Csr Walk In Office Jobs in Missouri , Employment

Are you looking for a job that offers a unique opportunity to make a difference? Come join our team at Csr Walk In Office and help us create a better future for our community! We offer a competitive salary, great benefits, and a chance to be part of something bigger than yourself. Come be a part of our team and make a difference today!

Overview The Customer Service Representative (CSR) Walk-In Office is responsible for providing excellent customer service to customers who visit the office in person. The CSR will handle customer inquiries, provide information, and assist customers with their needs. Detailed Job Description The CSR Walk-In Office is responsible for providing excellent customer service to customers who visit the office in person. The CSR will greet customers, answer questions, provide information, and assist customers with their needs. The CSR will also be responsible for processing customer orders, handling customer complaints, and resolving customer issues. The CSR will also be responsible for maintaining accurate records of customer interactions and transactions. Job Skills Required

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

• Knowledge of customer service policies and procedures

• Knowledge of customer service best practices

Job Experience

• Previous customer service experience

• Experience in a customer service role

• Experience in a customer service environment

Job Responsibilities

• Greet customers and answer questions

• Provide information and assistance to customers

• Process customer orders and handle customer complaints

• Resolve customer issues and provide solutions

• Maintain accurate records of customer interactions and transactions

• Follow customer service policies and procedures

• Follow customer service best practices