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Visitor Services Representative Jobs in Utah

Lead Visitor Services Coordinator
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Visitor Service Associate Jobs
By Hillwood Estate, Museum & Gardens At Washington, DC, United States
Metro commuter benefits of up to $100 per month.
Read the full position description HERE.
A fabulous work culture that inspires your best work.
Support for career development with internal and external opportunities to learn and grow.
Life and accidental death and dismemberment, short & long term insurance at no cost to the employee.
Flexible spending account for dependent care.
Public Affairs Specialist (Visitor Services Coordinator)
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Are you passionate about providing excellent customer service? We are looking for an enthusiastic Visitor Services Representative to join our team and help create a welcoming and enjoyable experience for our visitors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for helping others, we want to hear from you!

Overview Visitor Services Representatives are responsible for providing excellent customer service to visitors of a variety of organizations. They are the first point of contact for visitors and are responsible for greeting them, providing information, and assisting with any inquiries. Detailed Job Description Visitor Services Representatives are responsible for greeting visitors, providing information, and assisting with inquiries. They must be knowledgeable about the organization and its services, and be able to answer questions and provide directions. They must also be able to handle any complaints or issues that may arise. They must be able to handle cash transactions, and provide accurate change. They must also be able to maintain a professional appearance and demeanor at all times. Job Skills Required
• Excellent customer service skills
• Knowledge of the organization and its services
• Ability to answer questions and provide directions
• Ability to handle cash transactions
• Ability to maintain a professional appearance and demeanor
• Ability to handle complaints and issues
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of cash handling procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of cash handling procedures
• Knowledge of the organization and its services
Job Experience
• Previous customer service experience
• Previous cash handling experience
Job Responsibilities
• Greet visitors and provide information
• Assist with inquiries
• Handle cash transactions
• Maintain a professional appearance and demeanor
• Handle complaints and issues
• Provide accurate change