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Virtual Customer Care Advisor Jobs in New York

Virtual Customer Care Agent
By Certified Mobile Notary Service At New York, NY, United States

Mommy Jobs Online (Apply with Get.It is now in a need for a Customer Care Agent to work virtually in the US. only. JOB TYPE: Full-time; MUST be a U.S. citizen. Primary Duties  Provide an ...

Customer Care Advisor Jobs
By Charlotte Tilbury Beauty At New York, United States
Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites
Provide product information and offer order assistance to help the e-commerce department achieve sales goals
Provide strategic recommendations to improve the overall customer experience
The ideal candidate will have significant experience in customer service or related role
Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!
Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience
Virtual Care Coordinator Jobs
By Capleo Global At New York County, NY, United States
Provides training on telehealth and remote monitoring workflows, platform application, and documentation requirements to new staff.
Runs and maintains operational database including relevant telehealth and remote monitoring program performance, response times, and quality metrics.
Interpersonal skills to effectively communicate and collaborate with patients, visitors, and other members of the clinical team.
Suggest to registered nurse and nursing supervisor if patient can be discharged from remote patient monitoring based on observed patient behavior.
Escalates issues with telehealth and remote monitoring equipment.
Sufficient oral and writing skills in the English language in order to communicate effectively.
Product Manager, Virtual Care
By Maven Clinic At New York, NY, United States
4-5 years of Product Management experience
Experience collaborating with Engineering, Design, and other cross-functional teams on technologies we implement
Excellent communication and experience managing senior leaders and executive stakeholders to set expectations and clearly present trade offs
Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions
Experience with build vs. buy decisions
Comfort and experience working within a fast-growing organization

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Virtual Customer Care Advisor to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Customer Care Advisor is a customer service professional who works remotely to provide customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description A Virtual Customer Care Advisor is responsible for providing customer service and support to customers via phone, email, and other digital channels. They must be able to quickly and accurately respond to customer inquiries, troubleshoot customer issues, and provide customer service support. They must also be able to handle customer complaints and escalate them to the appropriate department when necessary. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computers and customer service software
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work remotely
• Ability to work flexible hours
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience working remotely
Job Responsibilities
• Respond to customer inquiries via phone, email, and other digital channels
• Troubleshoot customer issues and provide customer service support
• Handle customer complaints and escalate them to the appropriate department when necessary
• Follow up with customers to ensure their issues have been resolved
• Maintain customer records and update customer information in customer service software
• Provide feedback to management on customer service issues and trends