Virtual Account Manager Jobs
By Solera At , Remote
Knowledge of Dealership Management System software experience (CDK, R&R, etc.)
Maintains ongoing communication with different levels of account/dealer management at assigned account/dealer locations
Communicates all program changes, enhancements and application bug fixes to the Account Management team
To perform the job successfully, an individual should demonstrate the following knowledge, skills or behaviours
Present and communicate AutoPoint products and offerings and their application within the overall dealership environment
Shares AutoPoint knowledge and industry findings with assigned accounts
Virtual Account Manager - Pediatric & Infant Nutritiion
By Connexio Health At United States
Maintain detailed records of interactions and update the customer relationship management (CRM) system accordingly.
Will maintain an active customer and prospect database, follow-up campaign calls, scheduling calls, as well as inbound inquiry management.
Outstanding organizational skills to manage and prioritize multiple conversations and tasks.
Demonstrated customer leadership results, including gate-keeper skills, feature/benefit analysis, and objection handling skills.
We prefer prior experience utilizing a CRM platform to manage customer records, take notes, manage opportunities, etc.
We offer: FLEXIBLE work schedules, a VIRTUAL work environment, a COMPREHENSIVE benefits package, and so much more.
Account Resolution Specialist Jobs
By Input 1 At United States
This job may operate remotely.
Prior call center experience preferred.
Strong organizational and interpersonal skills.
Strong analytical and problem-solving skills.
Excellent phone skills with the ability to listen to others.
This job may operate remotely and/or in the office, based on the needs of the business.
Virtual Clinical Account Manager
By Connexio Health At United States
Will maintain an active customer and prospect base, follow-up campaign calls, scheduling calls, as well as inbound inquiry management.
Demonstrated sales leadership results, including gate-keeper skills, feature/benefit selling, objection handling skills.
Prior experience utilizing a CRM platform to manage customer records, take notes, manager opportunities, etc.
We offer: FLEXIBLE work schedules, a VIRTUAL work environment, a COMPREHENSIVE benefits package, and so much more.
Will be required to perform other job duties as requested, directed, or assigned.
Demonstrates dependability and reliability by being punctual, working assigned shifts and completing responsibilities in a timely manner.
Bilingual Virtual Clinical Educator
By Ashfield Engage At , Remote
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company
Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique
To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures
Associates Degree/Bachelors/BSN or equivalent work related experience
Preferred minimum of 3 years’ experience working in a specific disease state or related field
Virtual Claims Resolution Specialist
By HCA Healthcare At Ocala, FL, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Identify potential claim issues and escalate to management
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Maintain working knowledge of workflow, systems, and tools used in the department
Learn More About Employee Benefits
Virtual Claims Resolution Specialist
By HCA Healthcare At Nashville, TN, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Identify potential claim issues and escalate to management
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Maintain working knowledge of workflow, systems, and tools used in the department
Learn More About Employee Benefits
Patient Account Resolution Specialist
By Apria Healthcare At , , Ca
Comprehensive benefits package offered for eligible employees:
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
3-5 years’ experience in healthcare/health insurance industry
Patient Account Resolution Specialist
By Apria Healthcare At , , Pa
Comprehensive benefits package offered for eligible employees:
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
3-5 years’ experience in healthcare/health insurance industry

Are you looking for a job that allows you to use your bilingual skills to help customers? We are looking for a Virtual Bilingual Account Resolution Specialist to join our team! As a Virtual Bilingual Account Resolution Specialist, you will be responsible for providing customer service and resolving customer inquiries in both English and Spanish. You will have the opportunity to work from the comfort of your own home and make a difference in the lives of our customers. If you are looking for a rewarding career with a great company, this is the job for you!

Overview:

A Virtual Bilingual Account Resolution Specialist is responsible for resolving customer account issues in a timely and efficient manner. They must be able to communicate effectively in both English and Spanish, and must have a strong understanding of customer service principles and practices.

Detailed Job Description:

The Virtual Bilingual Account Resolution Specialist is responsible for providing customer service and resolving customer account issues. They must be able to communicate effectively in both English and Spanish, and must have a strong understanding of customer service principles and practices. The Virtual Bilingual Account Resolution Specialist must be able to troubleshoot customer account issues, provide solutions, and ensure customer satisfaction. They must also be able to document customer interactions and provide feedback to management.

What is Virtual Bilingual Account Resolution Specialist Job Skills Required?

• Excellent communication skills in both English and Spanish
• Strong customer service skills
• Ability to troubleshoot customer account issues
• Ability to provide solutions and ensure customer satisfaction
• Ability to document customer interactions
• Ability to provide feedback to management

What is Virtual Bilingual Account Resolution Specialist Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of customer service experience
• Fluency in both English and Spanish
• Knowledge of customer service principles and practices

What is Virtual Bilingual Account Resolution Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer account issues
• Knowledge of troubleshooting techniques
• Knowledge of customer interaction documentation

What is Virtual Bilingual Account Resolution Specialist Job Experience?

• At least two years of customer service experience
• Experience in resolving customer account issues
• Experience in providing customer service
• Experience in providing feedback to management

What is Virtual Bilingual Account Resolution Specialist Job Responsibilities?

• Resolve customer account issues in a timely and efficient manner
• Communicate effectively in both English and Spanish
• Troubleshoot customer account issues and provide solutions
• Document customer interactions and provide feedback to management
• Ensure customer satisfaction