Deskside Technician Jobs
By Stefanini Group At New Holland, PA, United States
Previous Experience of working within a Ticket Management System (ServiceNow preferred)
Basic Network troubleshooting skills and knowledge
Basic Knowledge of Microsoft Active Directory Microsoft Group Policy Objects experience
Excellent problem solving & customer facing skills
Ability to resolve Windows 10 and 11 Operating System Errors
Proficient in Microsoft Office 2016/365 Suite

Are you looking for an exciting and rewarding career as a VIP Deskside Technician? Join our team and help provide top-notch technical support to our VIP clients! As a VIP Deskside Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and ensuring that our VIP clients receive the best possible service. If you have a passion for technology and a commitment to providing outstanding customer service, then this is the job for you!

A VIP Deskside Technician is responsible for providing technical support to VIPs (Very Important Persons). This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing technical advice and assistance.

What is VIP Deskside Technician Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot hardware and software issues
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to work independently and as part of a team
• Ability to work under pressure

What is VIP Deskside Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent
• Microsoft Certified Professional (MCP) or equivalent
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with Microsoft Office Suite

What is VIP Deskside Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles

What is VIP Deskside Technician Experience?

• Previous experience in a technical support role
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with Microsoft Office Suite

What is VIP Deskside Technician Responsibilities?

• Provide technical support to VIPs
• Troubleshoot hardware and