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Vice President – Global Service Jobs in North Carolina

Vice President Global People Partners
By Avalara At Durham, NC, United States
· Partner with the business to ensure bar-raising organizational health and employee experience.
· Experience working with and running global teams.
Vice President Global People Partners and Diversity, Equity, and Inclusion (DEI).
This individual leads strategic and measurable initiatives that are aligned with Avalara’s business objectives.
· Drive a global programmatic approach to DEI that is intentional, measurable, and repeatable.
· Lead a high performing/highly engaged team of HR professionals around the world.

Are you looking for an exciting opportunity to lead a global service team? We are seeking an experienced Vice President to join our team and help us provide exceptional customer service to our customers around the world. As Vice President of Global Service, you will be responsible for developing and executing strategies to ensure our customers receive the highest level of service. You will also be responsible for managing a team of service professionals and ensuring that they are delivering the best possible customer experience. If you have a passion for customer service and a commitment to excellence, this could be the perfect role for you!

Overview:

The Vice President – Global Service is responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction.

Detailed Job Description:

The Vice President – Global Service will be responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction. The Vice President – Global Service will be responsible for developing and implementing service processes, procedures, and standards, and for managing the global service team to ensure the highest levels of customer satisfaction. This position will also be responsible for developing and managing service budgets, and for developing and maintaining relationships with key customers and partners.

What is Vice President – Global Service Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement service processes, procedures, and standards
• Ability to develop and manage service budgets
• Ability to develop and maintain relationships with key customers and partners
• Ability to identify and resolve customer service issues
• Ability to analyze customer feedback and develop strategies to improve customer satisfaction
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Knowledge?

• Knowledge of customer service processes, procedures, and standards
• Knowledge of service industry trends and best practices
• Knowledge of service budgeting and financial management
• Knowledge of customer service software and systems

What is Vice President – Global Service Job Experience?

• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies

What is Vice President – Global Service Job Responsibilities?

• Develop and execute a comprehensive service strategy
• Develop and implement service processes, procedures, and standards
• Manage the global service team to ensure the highest levels of customer