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Vice President Of Communications And Member Services Jobs

Vice President Member Services
By Sheboygan Area Credit Union At Sheboygan, WI, United States
Three years of direct leadership / managerial experience, including ability to coach, counsel, motivate, and train employees required.
Manage member service and operational projects by tracking progress, coordinating key stakeholders and leadership to ensure completion within the established timelines.
Review, respond and manage all member complaints to resolution, with a goal of addressing within a 24-hour timeframe.
Excellent listening, clear verbal, and professional written communication skills.
Bachelor's degree or higher preferred or equivalent experience congruent with the position.
Three years of financial industry experience, preferred.
Vice President Of Communications And Member Services
By Wright-Hennepin Cooperative Electric Association At , Rockford, 55373, Mn $120,000 - $180,000 a year
Effective and efficient project management skills
10% Reputation and Issue Management
Create and manage a social media strategy including goals for engagement, interactions and paid ads.
Manage, supervise, coordinate, and provide leadership to member services, marketing and internal and external communications processes.
Champion development of communications, marketing and member services team. Provide training, coaching, and skill development.
Manage and facilitate smooth relations and optimal WH Electric, Holding and Heartland Security reputation with critical external groups.
Vice President Of Communications And Member Services
By Pee Dee Electric Membership Corporation At , Lilesville, 28091, Nc $50.85 - $63.90 an hour
Manages, supervises, and provides leadership to the Cooperative's member services, economic development, internal and external communications, media, and community relations.
Manages consumer accounting and the collections processes to ensure accuracy and efficiency and minimize bad debt losses.
Responsible for carrying out the strategic direction of the Member Service Department.
Responsible for preparing recommendations for the development, improvement, and expansion of the member communications programs of the Cooperative.
Ensures continuity, clarity, and consistency in member, media, and internal communications. Maintains primary responsibility for community and media relations.
Plans and oversees member events, including annual meetings, member appreciation events, voting, and surveying.