Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.