Unemployment Benefits Representative Jobs in Missouri

We are looking for an experienced and motivated Virtual Sales Professional to join our team.

deliver and explain benefits to our members virtually. This is a 100% virtual position with great

• Answer questions and assist members in enrolling into benefit plans

• Attend workshops and continuing education for trainings

• Previous sales and customer service experience

• Excellent communication skills, both written and verbal

Ability to consistently display strong customer service skills with both internal and external customers.

Knowledge of the principles, objectives, and regulations underlying the unemployment insurance program and of the applicable state and federal laws.

Knowledge of computer and related equipment for data input, retrieval, and word processing.

Secure detailed information to process state and federal unemployment insurance claims.

Gather/document sufficient information to properly determine the type of unemployment claim.

Accurately and comprehensively enter data received during phone contacts into the computer system.