Tsg Support Technician Jobs in Arkansas , Employment

Are you looking for an exciting new challenge as a Tsg Support Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on our products and services. If you have a passion for technology and customer service, this could be the perfect job for you!

Overview TSG Support Technician is responsible for providing technical support to customers and internal teams. They are responsible for troubleshooting and resolving technical issues, providing customer service, and assisting with the installation and maintenance of hardware and software. Detailed Job Description TSG Support Technicians are responsible for providing technical support to customers and internal teams. They must be able to troubleshoot and resolve technical issues, provide customer service, and assist with the installation and maintenance of hardware and software. They must be able to diagnose and resolve hardware and software issues, as well as provide technical advice and assistance to customers. They must be able to communicate effectively with customers and internal teams, and be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Knowledge of computer hardware and software

• Ability to troubleshoot and diagnose hardware and software issues

• Ability to communicate effectively with customers and internal teams

• Ability to work independently and as part of a team

• Ability to follow instructions and procedures

• Ability to work in a fast-paced environment

Job Qualifications

• High school diploma or equivalent

• A+ certification or equivalent

• Experience in customer service and technical support

• Knowledge of computer hardware and software

• Knowledge of network and internet technologies

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of network and internet technologies

• Knowledge of customer service and technical support

• Knowledge of troubleshooting and diagnosing hardware and software issues

Job Experience

• Previous experience in customer service and technical support

• Previous experience in troubleshooting and diagnosing hardware and software issues

• Previous experience in providing technical advice and assistance to customers

Job Responsibilities

• Provide technical support to customers and internal teams

• Troubleshoot and resolve technical issues

• Provide customer service

• Assist with the installation and maintenance of hardware and software

• Diagnose and resolve hardware and software issues

• Provide technical advice and assistance to customers

• Communicate effectively with customers and internal teams

• Work independently and as part of a team

• Follow instructions and procedures

• Work in a fast-paced environment