Tier Ii Application Support Sme Jobs in United States , Employment

By Gridiron IT At Morrisville, NC, United States

Required Skills:Knowledge/Experience of multifactor authenticators.

Experience/Knowledge on Service Now tool.

Experience on Windows OS based hardware.

Manage inbound/outbound calls and emails and coordinate with partners (HR, PinDB and EAMS HQ) as required for MFA resets.

Desired Skills:Already Postal cleared (USPS background investigation complete).

Tasks:Provide Tier-2 user support for LiteBlue users, to include problem resolution and problem escalation for LiteBlue logon issues.

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