Temporary Customer Service Specialist Jobs

Coach, train, and develop Sales & Service Center colleagues (work with coach/manager)

High learning agility and ability to learn and interact with multiple Aon call center systems and knowledge tools.

Strong communication skills via email, phone, and chat with colleagues and/or third-party contacts

2+ years of experience in a Medicare insurance industry (ARHS only) and/or,

2+ years of experience in insurance tele-sales and/or customer service environment

Bachelor’s degree (in a business context preferred) or 5+ years equivalent work experience required

A computer and Internet Service that meet all system requirements listed below. NOTE: there are no exceptions:

Minimum acceptable speeds are below. A faster service provides a better experience.

A minimum of 4 days of scheduling flexibility per week, including at least one weekend day

Available at least 24 hours a week

Available to work Mondays and Tuesdays

First Shift (7AM-7PM with the ability to adjust either the start time or the end time but not both)

Drive customer satisfaction and a seamless client experience by proactively problem solving and resolving any client frustrations.

Superior verbal and written communication skills.

Maintain a high level of professionalism with clients and establish a positive rapport with every client.

Clientelling tasks including post sales outreach for specific orders based on value, item(s) and if assisted.

Ensure Stella Connect Surveys are sent after each qualifying service.

Meet sales goals as outlined by leadership. This includes base revenue targets and motif centric goals.

Utilize expertise in Cobra and PUMA product knowledge while communicating with golf professionals, sales associates, and consumers.

Strong verbal communication skills, with ability to identify core issues and provide appropriate solutions.

Able to work on special projects as needed by manager or supervisor.

Golf Club/Product knowledge is Required

Golf Retail experience along with club fitting experience is helpful

Prior Customer Service experience in a call-center environment (preferably Golf Company).

Models and delivers a distinctive and delightful customer experience.

Has working knowledge of store systems and store equipment.

Attends training and completes PPLs requested by Manager or assigned by corporate.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

To qualify, you must meet all of the following requirements:

one or a combination of Type A or Type B experience below

Department of Labor & Industrial Relations

THIS JOB POSTING WILL REMAIN OPEN UNTIL

PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

Exceptional communication skills, both verbal and written, including typing accuracy.

Critical thinking and problem-solving skills.

This position not a match with your skills?

Equipment: Full home office set up provided to you (laptop, monitor, keyboard, mouse, and headset.

Shift: Monday – Friday 8:30am – 5:00pm CT

Make routine outbound calls to thank donors, welcome volunteers, assist with events such as Heart Walk, youth activities or advocacy issues.

Track incoming calls to understand trends and provide feedback to management team and stakeholders.

Excellent communication and active listening skills to assist and diffuse disgruntled callers and respond with thoughtful, tangible, and accurate solutions.

Reports To: Project Manager - Government

Location: Remote – Anywhere in the US

Answer incoming calls regarding, but not limited to, registration, training logistics, available resources, and technical difficulties.

Complete outreach campaigns within allotted timeframe and in a professional manner, while tracking progress and outcomes.

Working fully remote from home

Making outbound calls or receiving inbound calls to confirm/reschedule appointments with an Alight Benefit Advisor

Working with benefit advisors and enrollment specialists, assisting them with their workload during peak call volumes.

Have strong keyboarding skills and desktop navigation

Possess strong written and verbal communication, customer service and rapport building skills.

Demonstrated ability to take initiative and possess problem solving skills

Identify and escalate unresolved customer issues to management for further investigation

Working knowledge of Microsoft Office, general computer skills, and basic typing skills

1 year of experience working with customers in a phone-based role

Proven customer specialist experience: active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment

Ability to use critical thinking skills and make decisions

Answer incoming calls and respond to customer emails

Models and delivers a distinctive and delightful customer experience.

Has working knowledge of store systems and store equipment.

Attends training and completes PPLs requested by Manager or assigned by corporate.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Identify and escalate unresolved customer issues to management for further investigation

Handled data entry and maintain detailed documentation and record keeping

2+ years of experience working in a business call center environment providing customer service by phone

Answer incoming calls and respond to customer emails

Answering questions in regard to services provided

Research, identify and resolve customer complaints