Telephony Support Technician Jobs in Florida , Employment

Are you looking for a challenging and rewarding career in telephony support? We are looking for a Telephony Support Technician to join our team! You will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring customer satisfaction. If you have a passion for technology and a desire to help others, this is the job for you!

A Telephony Support Technician is responsible for providing technical support and troubleshooting for telephony systems. This includes installing, configuring, and maintaining telephony systems, as well as providing customer service and technical support to users.

What is Telephony Support Technician Skills Required?

• Knowledge of telephony systems and technologies

• Ability to troubleshoot and diagnose technical issues

• Excellent customer service and communication skills

• Ability to work independently and as part of a team

• Knowledge of networking and computer systems

• Knowledge of programming languages

What is Telephony Support Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Certification in telephony systems

• Experience with telephony systems

What is Telephony Support Technician Knowledge?

• Knowledge of telephony systems and technologies

• Knowledge of networking and computer systems

• Knowledge of programming languages

• Knowledge of customer service principles and practices

What is Telephony Support Technician Experience?

• Previous experience in a technical support role

• Previous experience with telephony systems

• Previous experience with customer service

What is Telephony Support Technician Responsibilities?

• Install, configure, and maintain telephony systems

• Troubleshoot and diagnose technical issues

• Provide technical support and customer service to users

• Monitor and maintain telephony systems

• Develop and