Are you looking for a challenging and rewarding career in Telecommunications and Technology? We are looking for a Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview Telecommunications and Technology Customer Service Representatives provide customer service and technical support to customers who use telecommunications and technology products and services. They are responsible for troubleshooting customer issues, providing product information, and helping customers with product setup and installation. Detailed Job Description Telecommunications and Technology Customer Service Representatives are responsible for providing customer service and technical support to customers who use telecommunications and technology products and services. They answer customer inquiries, troubleshoot customer issues, provide product information, and help customers with product setup and installation. They also provide customer service training to new employees and assist with customer service initiatives. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of telecommunications and technology products and services
• Ability to troubleshoot customer issues
• Ability to provide product information and help customers with product setup and installation
• Ability to provide customer service training to new employees
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of telecommunications and technology products and services
• Ability to troubleshoot customer issues
• Ability to provide product information and help customers with product setup and installation
• Ability to provide customer service training to new employees
Job Knowledge
• Knowledge of telecommunications and technology products and services
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working in a telecommunications and technology customer service environment
Job Responsibilities
• Answer customer inquiries and provide customer service
• Troubleshoot customer issues
• Provide product information and help customers with product setup and installation
• Provide customer service training to new employees
• Assist with customer service initiatives