Technology Support Specialist Jobs
By University of North Carolina at Chapel Hill At , Chapel Hill, 27599 $65,000 - $75,000 a year
Minimum Education and Experience Requirements
Required Qualifications, Competencies, and Experience
Preferred Qualifications, Competencies, and Experience
Journey level requires an additional one year of experience.
Advanced level requires an additional two years of experience.
Is this an internal only recruitment?
Technology Support Analyst Jobs
By University of North Carolina at Chapel Hill At , Chapel Hill, 27599 $68,770 - $79,500 a year
Minimum Education and Experience Requirements
Required Qualifications, Competencies, and Experience
Preferred Qualifications, Competencies, and Experience
Journey level required an additional one year of experience
Advanced level required an additional two years of experience.
Is this an internal only recruitment?
Technology Support Technician Jobs
By University of North Carolina at Chapel Hill At , Chapel Hill, 27599 $47,771 - $59,150 a year
Minimum Education and Experience Requirements
Required Qualifications, Competencies, and Experience
Preferred Qualifications, Competencies, and Experience
Preferred experience in adult education.
Journey level requires an additional six months experience
Advanced level requires an additional one year of experience.
Technology Support Analyst Jobs
By Upperline Health At Atlanta, GA, United States
Offer hardware & software support for team members remote or onsite
2 yr. experience, pursuit of associates degree, or applicable certifications (CompTIA, Microsoft, etc.) preferred
Participate in creating and maintaining knowledge base documentation
Experience scripting (Powershell, Bash, etc)
Understanding and/or experience with workflow automation solutions
Experience as an administrator for telecom systems (Nextiva, Teams, Cisco, Five9, etc.)

Are you looking for an exciting opportunity to use your technical expertise to help customers? We are looking for a Technology Support Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Technology Support Engineers are responsible for providing technical support to customers and clients. They troubleshoot and resolve technical issues, provide technical advice and guidance, and help customers understand how to use technology products and services. Detailed Job Description Technology Support Engineers are responsible for providing technical support to customers and clients. They troubleshoot and resolve technical issues, provide technical advice and guidance, and help customers understand how to use technology products and services. They may also be responsible for installing, configuring, and maintaining hardware and software, as well as providing training and support for users. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve technical issues
• Knowledge of networking and security
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Certification in relevant technology (e.g. Microsoft, Cisco, etc.)
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
• Experience in installing, configuring, and maintaining hardware and software
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers understand how to use technology products and services
• Install, configure, and maintain hardware and software
• Provide training and support for users
• Monitor system performance and security
• Respond to customer inquiries and complaints