Technology Service Representative Jobs
Technology Sales Representative Jobs
By Oracle
At ,
Technology Sales Representative Ii
By Oracle
At United States
Technology Sales Representative Iv
By Oracle
At United States
Manager, Lp Technology Service
By Ross Stores
At , Remote
$78,900 - $132,400 a year
Ibm Technology Sales Representative - Tls
By IBM
At , New York, 10001, Ny
$137,000 - $257,000 a year
Technology Sales Representative – Weather, Climate, Environment
By IBM
At , Phoenix, 85001, Az
$115,000 - $215,000 a year
Are you looking for a job that allows you to use your technical skills to help customers? We are looking for a Technology Service Representative to join our team and provide exceptional customer service. You will be responsible for troubleshooting technical issues, providing technical support, and helping customers find solutions to their problems. If you are passionate about technology and customer service, this is the job for you!
Overview Technology Service Representative is a customer service role that provides technical support to customers. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers with product installation and setup. Detailed Job Description Technology Service Representatives are responsible for providing technical support to customers. They answer customer inquiries, troubleshoot technical issues, provide technical advice, and help customers with product installation and setup. They must be knowledgeable about the products and services they are supporting and have excellent customer service skills. They must be able to communicate effectively with customers and have the ability to think logically and troubleshoot technical problems. Job Skills Required• Excellent customer service skills
• Knowledge of products and services
• Ability to troubleshoot technical issues
• Ability to think logically and troubleshoot technical problems
• Ability to communicate effectively with customers
• Ability to provide technical advice
• Ability to install and setup products
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of product installation and setup
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous technical support experience
• Previous experience with product installation and setup
Job Responsibilities
• Answer customer inquiries and provide technical support
• Troubleshoot technical issues and provide solutions
• Provide technical advice and assistance
• Install and setup products
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
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