Technical Service Analyst Jobs in Arkansas

Excellent organizational and time management skills with the ability to meet multiple deadlines

Experience working with Pearson Higher Education products and tools would be a bonus

2+ years of experience in efficiently resolving customer escalations

Excellent written and verbal communication skills

Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role

Ability to learn and actively seek new skills, keeping pace with emerging technologies