Remote Project - It Support Associate
By Donato Technologies, Inc. At United States
Provides status and follow-up information to internal or external customers.
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction.
Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
Provides support after hours via on-call cell phone.
It - Customer Technical Support Representative
By InfiCare Staffing At United States

Request ID: 36470-1 Duration: 1+ yr. Location work will be performed: Remote Job Title: IT - Customer Technical Support Representative Public Trust/ Eligibility Required. Job Description ...

It Technical Analyst Jobs
By Aramark Uniform Services At United States
4+ years of demonstrated hands-on experience Information Technology, coordinating Change Management and code deployment via MicroFocus PPM tool or similar.
Experience with the use of Change Management methodologies and tools.
Design and implement change approval workflows and ensure proper access management to code repositories are enforced.
Provide Change Management policy and procedures training to newly onboarded partners and Self Develop where opportunities arise.
Strong hand-on experience conducting application and infrastructural change reviews, ensuring all change requirements are met prior to approving a change request
Ability to design and implement appropriate change management process while following industry best practices.
It Technical Support Jobs
By Viasat Inc. At United States
Knowledge of Cloud Solution Management
Identify and resolve issues onsite or remotely related to hardware, software and networks affecting data aggregation and transmission, and RTOC applications.
Minimum 5 years’ experience in IT & system network.
Degree (completed) in Computer Science (or similar field of study) or equivalent self-taught experience
Adheres to Customer standards and policies.
Monitor and maintain systems and networks to ensure uninterrupted real-time data aggregation and transmission, and RTOC applications.
It Project Coordinator Jobs
By GlobalSource IT At United States

If interested please share an updated resume to [email protected].

It Technical Support Engineer
By Accordance Search Group At United States
Technical aptitude of Windows OS 10/11, Microsoft 365, and experience with ticket systems, e.g., ServiceNow, Remedy, Jira. Salesforce
3-5 years’ experience with Level 1 Helpdesk/IT Support (Windows Environment) and hardware
Well versed in Office 365 support, 3 – 5 years’ experience
Certification in Microsoft Operating Systems such as Microsoft 365 Certified Fundamentals
Medical device industry experience highly preferred
L1 Cloud Storage support experience
It Technical Support Specialist
By HST Pathways At United States
Use of MDM (Mobile Device Management) software for OS configuration, patching, & software distribution
Leverage remote support technologies to resolve complex issues.
Use of Remote Support Software
3+ years of experience working in this high-speed, fast paced and ever-changing field required
Previous experience with a ticketing system highly preferred.
An extensive amount of experience in basic computer troubleshooting

Are you looking for an exciting opportunity to use your technical skills to help support projects? We are looking for a motivated individual to join our team as a Technical Project Support specialist. In this role, you will be responsible for providing technical support to our project teams, troubleshooting issues, and helping to ensure successful project completion. If you are a tech-savvy problem solver with a passion for helping others, this could be the perfect job for you!

Overview IT Technical Project Support is a role that involves providing technical assistance to IT projects. This includes troubleshooting technical issues, providing technical advice, and helping to ensure that projects are completed on time and within budget. Detailed Job Description IT Technical Project Support is responsible for providing technical assistance to IT projects. This includes troubleshooting technical issues, providing technical advice, and helping to ensure that projects are completed on time and within budget. The role also involves working with project managers and other stakeholders to ensure that projects are completed successfully. Job Skills Required
• Technical knowledge of IT systems and processes
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of project management principles and practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in IT project management
• Knowledge of project management software
• Certification in project management
Job Knowledge
• Knowledge of IT systems and processes
• Knowledge of project management principles and practices
• Knowledge of project management software
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in IT project management
• Previous experience in technical support
• Previous experience in customer service
Job Responsibilities
• Troubleshoot technical issues related to IT projects
• Provide technical advice to project managers and other stakeholders
• Monitor project progress and ensure that projects are completed on time and within budget
• Work with project managers and other stakeholders to ensure that projects are completed successfully
• Assist with the development of project plans and timelines
• Develop and maintain project documentation