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S01 – Technical Operations Jobs in Missouri

Technical Operations Manager Jobs
By Google Fiber At Kansas City, MO, United States
5 years of experience in a vendor management role with customer-facing responsibilities.
Bachelor's degree in Construction Management, Engineering, Telecommunications or a closely related field, or equivalent experience.
Partner with the Finance and Controls teams to manage budgets and financial controls.
Experience managing vendors, contracts, budgets on large-scale and complex projects; and working knowledge of FTTH.
Experience managing large scale projects and initiatives from start to finish with proven success.
Facilitate a cross-functional program to identify common issues and develop solutions to eliminate future problems associated with network acceptance.
Director, Technical Operations Jobs
By Blue Shield of California At California, United States
Strong analytical, problem-solving, and decision-making capabilities; strong data-driven management skills.
Requires a bachelor's degree in computer science, information technology, management information system, or equivalent experience.
Strong understanding of managed service provider engagement models, vendor management, and contract negotiations or relevant experience.
Proven experience in managing infrastructure managed services, preferably in large-scale enterprise environments.
Manage contract negotiations, renewals, and modifications with MSPs, ensuring optimal terms and conditions for service delivery.
Build and manage a high-performing team of infrastructure-managed services professionals.

Are you looking for an exciting opportunity to join a fast-paced, innovative team? We are looking for a Technical Operations professional to join our team and help us build and maintain our cutting-edge technology. You will be responsible for ensuring our systems are running smoothly and efficiently, and for troubleshooting any issues that arise. If you have a passion for technology and a drive to make a difference, this could be the perfect job for you!

Overview S01 – Technical Operations is a role that involves managing the technical aspects of a business. This includes ensuring that all technical systems are running smoothly, troubleshooting any technical issues, and providing technical support to customers. Detailed Job Description S01 – Technical Operations is responsible for managing the technical aspects of a business. This includes monitoring and maintaining all technical systems, troubleshooting any technical issues, and providing technical support to customers. This role also involves researching and implementing new technologies, developing and maintaining technical documentation, and providing training and support to other staff members. Skill Requirements
• Knowledge of computer hardware and software
• Knowledge of networking and system administration
• Ability to troubleshoot technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Experience in technical operations
Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and system administration
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Experience
• At least 2 years of experience in technical operations
• Experience in customer service
• Experience in troubleshooting technical issues
Responsibilities
• Monitor and maintain all technical systems
• Troubleshoot technical issues
• Provide technical support to customers
• Research and implement new technologies
• Develop and maintain technical documentation
• Provide training and support to other staff members
• Ensure compliance with all applicable laws and regulations