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Technical Onboarding Coordinator Jobs in New Mexico

Onboarding Coordinator Jobs
By Lavu Inc. At Albuquerque, NM, United States
Work closely with our Sales, Payments, Fulfillment and Account Management teams to help facilitate a seamless onboarding experience.
At least 1 year of experience in the project management space, or equivalent experience
Multi-task and manage a large portfolio of diverse merchants with different software and hardware requirements
Develop an expert knowledge of Lavu’s product offering and be able to offer insight and entry level support as needed
Committed to professional development including soft skills, product knowledge, integrations and industry knowledge.
At least 2 years of customer service experience, with hospitality experience preferred

Are you looking for an exciting opportunity to join a fast-paced, innovative team as a Technical Onboarding Coordinator? We are looking for a motivated individual to join our team and help us onboard our new technical hires. You will be responsible for ensuring a smooth onboarding process, from initial contact to successful completion of onboarding activities. If you are passionate about technology and have a knack for problem-solving, then this is the perfect job for you!

Overview The Technical Onboarding Coordinator is responsible for ensuring that new employees have a smooth transition into their new roles. This includes providing technical onboarding support, training, and guidance to new hires. The Technical Onboarding Coordinator will also be responsible for developing and maintaining onboarding materials, coordinating onboarding activities, and providing technical assistance to new hires. Detailed Job Description The Technical Onboarding Coordinator is responsible for providing technical onboarding support to new hires. This includes providing technical training, guidance, and assistance to new hires. The Technical Onboarding Coordinator will also be responsible for developing and maintaining onboarding materials, coordinating onboarding activities, and providing technical assistance to new hires. The Technical Onboarding Coordinator will also be responsible for monitoring onboarding progress and providing feedback to new hires. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of onboarding processes and procedures
• Knowledge of technical systems and applications
• Ability to troubleshoot technical issues
• Ability to provide technical training and guidance
Job Qualifications
• Bachelor’s degree in a related field
• 2+ years of experience in technical onboarding or related field
• Knowledge of onboarding processes and procedures
• Knowledge of technical systems and applications
• Ability to troubleshoot technical issues
• Ability to provide technical training and guidance
Job Knowledge
• Knowledge of onboarding processes and procedures
• Knowledge of technical systems and applications
• Knowledge of customer service principles and practices
• Knowledge of software development lifecycle
• Knowledge of project management principles and practices
Job Experience
• 2+ years of experience in technical onboarding or related field
• Experience in customer service
• Experience in software development
• Experience in project management
Job Responsibilities
• Develop and maintain onboarding materials
• Coordinate onboarding activities
• Provide technical training and guidance to new hires
• Monitor onboarding progress and provide feedback
• Troubleshoot technical issues
• Provide technical assistance to new hires
• Ensure compliance with onboarding policies and procedures