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Technical Information Specialist Jobs in Arizona

Information Technology - Technical Services Specialist I
By Harkins Theatres At , Scottsdale, 85250, Az
Communicates clearly and effectively in writing and verbally to theatre management.
Paid time off in addition to sick pay benefits and paid holidays
Tracks and manages hardware inventory.
Manages the shipping, exchange and repair of technology hardware per maintenance agreements.
College degree or high school diploma or GED, and experience/aptitude with computer hardware and software.
Experience working with Microsoft operating systems and presentation systems preferred.

Are you looking for an exciting opportunity to use your technical knowledge to help others? We are looking for a Technical Information Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer inquiries, researching and resolving technical issues, and providing accurate and timely information. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Technical Information Specialist is responsible for providing technical support and assistance to customers, clients, and other stakeholders. They are responsible for researching, analyzing, and providing technical information to customers, clients, and other stakeholders. They may also be responsible for developing and maintaining technical documentation, providing technical training, and providing technical support to customers, clients, and other stakeholders. Detailed Job Description A Technical Information Specialist is responsible for researching, analyzing, and providing technical information to customers, clients, and other stakeholders. They are responsible for developing and maintaining technical documentation, providing technical training, and providing technical support to customers, clients, and other stakeholders. They must be able to interpret and explain technical information in a clear and concise manner. They must be able to identify and troubleshoot technical problems and provide solutions. They must be able to work independently and as part of a team. Job Skills Required
• Excellent communication skills
• Excellent problem-solving skills
• Knowledge of computer hardware and software
• Knowledge of technical documentation
• Ability to interpret and explain technical information
• Ability to troubleshoot technical problems
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of computer hardware and software
• Knowledge of technical documentation
• Ability to interpret and explain technical information
• Ability to troubleshoot technical problems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of technical documentation
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in a technical support role
• Experience in developing and maintaining technical documentation
• Experience in providing technical training
• Experience in providing technical support
Job Responsibilities
• Research, analyze, and provide technical information to customers, clients, and other stakeholders
• Develop and maintain technical documentation
• Provide technical training
• Provide technical support to customers, clients, and other stakeholders
• Identify and troubleshoot technical problems
• Interpret and explain technical information in a clear and concise manner
• Work independently and as part of a team