Technical Support Administrator Jobs
By Agility Partners At Columbus, Ohio Metropolitan Area, United States
Work with Technology Support management to discuss system needs.
Preferred scripting experience or related certifications.
Demonstrated knowledge of, and experience in supporting Microsoft Windows desktop infrastructure and related technologies.
Preferred systems experience Intune, Desktop Central, VMWARE, Air Watch, Apple Business Manager, Jira, Genesys Cloud, and Rezolve.ai.
Ability to prioritize and manage several milestones and projects efficiently.
Responsible for finalization of reported problems. Includes updating knowledge-based system and contacting users to verify closure and ensure satisfaction.