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Tech Operations Center Technician Jobs

Project Management Director, Sales & Marketing Operations| Denver Tech Center
By Oak View Group At Colorado, United States
Manage and meet proposal deadlines by establishing project priorities and due dates (leveraging Smartsheets).
Monitor proposal content to ensure compliance to RFP requirements, evaluation criteria, and technical requirements.
Research trends in the industry and be knowledgeable of how other companies are presenting themselves/approaching new business.
Highly developed verbal and written communications skills; must have a thorough understanding of grammar and strong copy writing/editing skills.
Ability to manage a team encompassing varying disciplines.
Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
Power Operations Center Technician-Kansas City
By Black & Veatch At , Overland Park, 66251, Ks
Basic knowledge of NERC responsibilities
Real-time operations of distributed asset power generation technologies in Remote Operations Center (ROC.)
Ability to engage in multiple aspects of ROC responsibilities.
Develop processes and procedures for both site-specific projects and the Remote Operations Center.
Associate Degree or trades/vocational experience
3 – 5 years of related work experience

Are you looking for a challenging and rewarding career in tech operations? We are looking for a Tech Operations Center Technician to join our team and help us keep our systems running smoothly. You will be responsible for monitoring, troubleshooting, and resolving technical issues, as well as providing technical support to our customers. If you have a passion for technology and a desire to make a difference, this is the job for you!

Overview A Tech Operations Center Technician is responsible for providing technical support to customers and internal teams. They are responsible for troubleshooting technical issues, providing technical advice, and resolving customer complaints. They must have excellent customer service skills and be able to work in a fast-paced environment. Detailed Job Description A Tech Operations Center Technician is responsible for providing technical support to customers and internal teams. They must be able to troubleshoot technical issues, provide technical advice, and resolve customer complaints. They must have excellent customer service skills and be able to work in a fast-paced environment. They must be able to work independently and as part of a team. They must be able to communicate effectively with customers and internal teams. They must be able to work with a variety of software and hardware systems. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to resolve customer complaints
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Knowledge of a variety of software and hardware systems
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in a related field
• Previous experience in a technical support role
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of troubleshooting techniques
• Knowledge of technical support processes
• Knowledge of hardware and software systems
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting technical issues
• Experience providing technical advice
• Experience resolving customer complaints
• Experience working with a variety of software and hardware systems
Job Responsibilities
• Troubleshoot technical issues
• Provide technical advice
• Resolve customer complaints
• Monitor customer service systems
• Update customer service records
• Respond to customer inquiries
• Assist with technical training
• Maintain customer service standards