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Sr Team Leader Of Customer Experience Jobs

Customer Experience Leader Jobs
By TouchSuite At Boca Raton, FL, United States
Collaborate with senior management to define strategic goals, objectives, and performance metrics.
Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent work experience).
Own the Customer Service and Customer Experience as key product/service differentiators for clients and marketing/reputation
Lead and manage a best in class “customer journey” from hardware & software Deployment to Technical Support and Customer Service
Drive efficient, cost effective, multi-channel service delivery and manage to service budget
Develop, optimize and execute service requirements, processes and procedures
Sr. Customer Experience Manager
By Honeywell At Phoenix, AZ, United States
Experience of program management or supply chain is highly desired due to the nature of this role
Extensive and demonstrable experience within business, customer support, ISC, engineering and previous knowledge and experience of the aerospace industry.
A knowledge or experience of Six Sigma at an advanced level is desired.
Communication skills to collaborate, problem-solve, influence and get things done from remote, cross-functional stakeholders working across time zones & cultures
Demonstrate excellent C&PS and ISC process knowledge and demonstrate ability to implement process rigor through organizations.
Manage relationships with Customers and serve as primary point of escalation for Honeywell senior leaders.
Remote, Sr. Director, Compound Development Team Leader
By PostJobMatches By WorkStaff USA Staffing Agency, LLC At San Diego, CA, United States
Be available for 100% remote working with occasional office visits based on manager discretion.
Must have big pharma experience working in clinical development
Must have experience leading and driving compound development strategy
Must have clinical development experience in oncology or immunology
Be West coast based ideally but able to work anywhere in US.
Preference will be given to candidates based on west coast. (Our headquarters is in San Diego)
Sr. Experience Specialist Jobs
By Rivian At , Groveland $29.80 - $33.65 an hour
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture
Ensure customers have a seamless charging experience at your location, providing education and hands-on support
3+ years’ experience in customer service required; field marketing, sales, education, or hospitality environment preferred
Tailor your approach to demo drives by uncovering customers’ needs and delivering a personalized experience
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team
Experience using POS and CRM software preferred
Sr. Experience Specialist Jobs
By Rivian At Atlanta, GA, United States

Please note that we are currently not accepting applications from third party application services.

Category Manager – Sr. Team Leader
By Daymon At Los Angeles, CA, United States

Category Manager Senior Team Leader At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Category Manager Team Leader to be an emerging leader who can leverage their ...

Sr Director Of Client Experience
By Engage Partners Inc. At United States
Must have led an Account management Team before
· Advocates for the client with Product Management to drive product simplification for our customers
Manages budget and participates actively in the annual budgeting and periodic forecasting activities
REMOTE- Must live on East Coast or in MID WEST
Managing a Team of 10-12 Account Managers
· Ensures long term client satisfaction and retention. Manages client satisfaction survey delivery and feedback review.
Sr Customer Experience Strategy Consultant
By Southwest Airlines At Dallas, TX, United States
Partner and work effectively with all levels of management to develop and implement Company plans
Skilled in understanding the relative costs and benefits of potential actions and choosing the most appropriate one
Expert level experience, expansive and far-reaching knowledge in:
Explore more Benefits you’ll love: swa.is/benefits
May perform other job duties as directed by Employee's Leaders
Skilled in identifying complex problems, reviewing related information to develop, evaluating options, and implementing solutions
Sr Team Leader Of Customer Experience
By Teleperformance At , El Paso, 79936, Tx
Solid organizational, administrative, leadership and time management skills
Proven experience in overcoming unexpected difficulties and using logical problem-solving skills
Perform other related duties and assignments as required and as assigned by supervisor or manager
College degree preferred or equivalent work experience required
Minimum 2 years call center supervisory experience in high paced customer focused environment
Skilled in determining why and how tasks should be attempted and their effective completion

Are you a passionate customer service professional looking to take your career to the next level? We are looking for a Team Leader Customer Experience to join our team and lead our customer service team to success. You will be responsible for developing and implementing strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to exceed expectations, this is the perfect opportunity for you!

Overview:

Team Leader Customer Experience jobs involve leading a team of customer service representatives in providing excellent customer service. They are responsible for setting goals, developing strategies, and managing customer service operations. They must be able to motivate and inspire their team to provide the best customer service possible. They must also be able to troubleshoot customer service issues and provide solutions. They must have excellent communication and interpersonal skills, as well as the ability to think quickly and make decisions in a fast-paced environment.