Team Lead Customer Operations Jobs in North Carolina

Knowledge/experience in care coordination, medical scheduling, and medical administration preferred

Hybrid workplace - depending on the partner, role, management, and/or personal workspace

Explaining benefits details and out-of-pocket costs according to the patient’s plan

Providing constant valuable feedback for all stakeholders - Program Manager, Partner POC, and Associates

2 + years of experience in a Customer Experience role

Excellent verbal and written communication skills; comfort with phones, and sensitive conversations