Systems Service Desk Specialist Jobs in California

Candidates must meet the minimum requirements outlined.

● Must have fluency of communication skills in English.

● Basic knowledge of audio/video troubleshooting and support.

● Excellent written and verbal communication skills.

● Respond to service desk tickets and provide support for reported customer problems, software, and hardware.

● Triage and resolve support requests from internal ticketing and chat systems and escalate higher-level requests appropriately.