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It Support Personnel Jobs in Pennsylvania

It Support Jobs
By Akkodis At Myerstown, PA, United States
Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Provide customer service to internal and external customers to ensure consistent experience.
Proven experience in IT Desktop Service environment.
Good interpersonal skills, basic literacy and numeracy skills
IT Support Job responsibilities include:
Student Support Personnel (Hiring Multiple Roles)
By Selected At Philadelphia, PA, United States
Fast-tracked as pre-screened, priority candidates with a recommendation to hiring managers as a pre-screened, Selected-approved candidate
Provided with 1:1 candidate search support to turn to for interview prep and professional development opportunities
Given the option to job-search in private-mode
For our team to review and approve your profile application, you must:
Be currently located AND authorized to work in the US
Currently reside in (or willing to relocate to) one of our school regions

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Personnel to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview It Support Personnel are responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to users. Detailed Job Description It Support Personnel are responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to users. They also provide advice and guidance on the use of computer systems, and may be responsible for the maintenance and repair of computer systems. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Troubleshooting and problem-solving skills
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
Job Qualifications
• Bachelor’s degree in computer science, information technology, or a related field
• Certification in computer systems or networking
• Previous experience in a technical support role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service principles
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support to users
• Provide advice and guidance on the use of computer systems
• Maintain and repair computer systems
• Respond to customer inquiries and complaints
• Monitor system performance and security