It Support Personnel Jobs in Indiana , Employment

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Personnel to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview It Support Personnel are responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to users. Detailed Job Description It Support Personnel are responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to users. They also provide advice and guidance on the use of computer systems, and may be responsible for the maintenance and repair of computer systems. Job Skills Required

• Knowledge of computer hardware and software

• Knowledge of networking and operating systems

• Troubleshooting and problem-solving skills

• Excellent customer service skills

• Ability to work independently and as part of a team

• Ability to communicate technical information to non-technical users

Job Qualifications

• Bachelor’s degree in computer science, information technology, or a related field

• Certification in computer systems or networking

• Previous experience in a technical support role

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and operating systems

• Knowledge of troubleshooting and problem-solving techniques

• Knowledge of customer service principles

Job Experience

• Previous experience in a technical support role

• Previous experience in a customer service role

Job Responsibilities

• Troubleshoot hardware and software issues

• Install and configure computer systems

• Provide technical support to users

• Provide advice and guidance on the use of computer systems

• Maintain and repair computer systems

• Respond to customer inquiries and complaints

• Monitor system performance and security